- ManTech (Herndon, VA)
- **MANTECH** seeks a motivated, career and customer-oriented ** Desktop Support Services End User Manager** to join our team in **Washington, DC.** This is ... with 4 days onsite and 1 day remote The ** Desktop Support Services End...program management. + 4+ years of leadership experience in service desk support and operations. + One… more
- Oneida Technical Solutions (Chantilly, VA)
- …community best practice Required Qualifications + 10+ years of experience in IT operations, desktop support , or end -user experience platforms + 2+ years of ... LLC (OTS) has a rich history of providing IT support and associated services in highly complex,...performance trends + Collaborate with service desk, desktop engineering, and infrastructure teams to resolve end… more
- V2X (Springfield, VA)
- …of Microsoft Windows desktop platforms or ThinLinux. + Demonstrated experience providing Desktop Support services to a variety of EUC platforms and ... of an Information Technology (IT) Enterprise Desktop Support team responsible for the IT-related end ...of supporting internally escalated tickets from the IT Enterprise Service Desk team. + The IT Enterprise Desktop… more
- Amazon (Herndon, VA)
- …the most value. AWS is looking for a solutions architect for our End -User-Compute(EUC)/Virtual Desktop Infrastructure (VDI) team, who will be the Subject Matter ... the business development team helping to establish Amazon Web Services (AWS) as a leading technology platform? Would you...class GTM concepts, solutions, and initiatives. * Develop and support an AWS internal community of technical subject matter… more
- William C Brown Inc (Springfield, VA)
- …VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices deployed at NCE. End ... will fulfil Installation, Move, Add, Change, and Disposal (IMACD) service requests, and support the completion of... Audio Visual Services Voice and VTC Support Services Desktop Image Management… more
- General Dynamics Information Technology (Washington, DC)
- …Full 6C (T4) **Job Family:** Help Desk **Skills:** Customer Service , Desktop Computers,Remote Access,Technical Support ,Troubleshooting **Certifications:** ... improving how agencies operate. Our work depends on a Desktop Support Technician joining our team to...their Windows11 systems running Microsoft office applications and other end user hardware and software in both an in-office… more
- TekSynap (Andrews Air Force Base, MD)
- …efficient and timely resolution of end -user technical issues by managing the desktop support queue within Remedy. The Queue Manager will be responsible for ... volume, resolution time, and SLA adherence. + Collaborate with Desktop Support Technicians to identify recurring issues...with exceptional interpersonal and communication skills. The AFNCR IT Services program provides support services … more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …resolution for incident tickets related to Windows and Linux-based applications. + Offer remote desktop support to end users. + Analyze and resolve system ... performance concerns; collaborate with other teams to enhance the end -user experience. + Provide Tier II support ...and long-term fixes. + Respond to and manage escalated service desk tickets. + Communicate clearly with team members… more
- General Dynamics Information Technology (Washington, DC)
- …monitors, portable data storage devices, and other general peripherals. + Oversees enhanced VIP desktop and user support service to very important customers. ... Full 6C (T4) **Job Family:** Help Desk **Skills:** Computer Support , End User Support ,Microsoft Office,Standard Operating...and/or reviews knowledge and updated information to maintain the Desktop Support SOPs and Training manuals for… more
- Leidos (Odenton, MD)
- …DISA technical SMEs to translate mission requirements into secure, scalable virtual desktop services + Create, maintain, and advance privileged access ... Desktop Engineering Lead** to join our Defense Enclave Services (DES) team in **Fort Meade, MD** , who...+ Relevant certifications such as: Microsoft Certified Azure Virtual Desktop Specialty, VMware Certified Professional - End -User… more
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