- Merck (Washington, DC)
- …advance the prevention and treatment of diseases in animals. We are seeking a Director , Customer Support Services to provide strategic leadership that ... elevates operational efficiency and drives customer success. Reporting to the Executive Director ...cross-functional improvements, project execution, and IT-enabled enhancements to our customer support systems and processes. If you… more
- Capital One (Washington, DC)
- Director , Strategic Customer Development - Business Cards & Payments (Remote-Eligible) ** Director , Strategic Customer Development** **Level: Director ... **Summary of Role:** We are seeking an accomplished, results-driven Director of Strategic Customer Development to lead...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Capital One (Mclean, VA)
- Sr. Business Director , Customer Experience Strategy The Senior Business Director for Customer Experience Strategy will lead a team of ~17 analysts in the ... Servicing 2) Call Center Strategy & Analytics and 3) Customer Experience Measurement across all Retail Banking experiences. This...worked. McLean, VA: $264,300 - $301,700 for Sr Business Director Candidates hired to work in other locations will… more
- Capital One (Mclean, VA)
- Director , Product Management - Customer Fraud Products Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Marriott (Bethesda, MD)
- …a temporary position. Onsite - 4-5 days in office. **JOB SUMMARY** The Director , Global Deployment Support will lead the development, activation, and execution ... BTO and aligned with the Global Command Center, the Director , Global Deployment Support will partner with...the pursuit of organizational goals and lasting relationships. + Customer Relationships - Develops and sustains relationships based on… more
- UKG (Washington, DC)
- …the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for ... operationalizing a modular signal framework that delivers holistic, predictive insights into customer health and future behaviors. The Director will lead a team… more
- Capital One (Mclean, VA)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...and manage our digital experience over time** **As Sr Director on the CXF team, you will lead the… more
- PingWind INC (Annandale, VA)
- Senior Director of VA Customer Engagement WFH Flexible * Annandale, VA (http://maps.google.com/maps?q=Annandale+VA+USA) Description Pingwind is looking for a ... Senior Director of VA Customer Engagement. Responsibilities +...secure prime opportunities and sub-contracts. + Build and maintain customer relationships within VA to support a… more
- Prime Therapeutics (Washington, DC)
- …execution, and service delivery. The Director of Technical Sales and Implementation Support is a customer -facing role that leads the teams responsible for ... fuels our passion and drives every decision we make. **Job Posting Title** Director of Technical Sales Support and Implementations - Remote **Job Description**… more
- Marriott (Bethesda, MD)
- …temporary position. Onsite - 4-5 days in office. **JOB SUMMARY** The Senior Director , Global Deployment Support and ServiceNow Management will oversee ServiceNow ... ensuring vendor performance against agreed metrics, and recommending improvements based on support ticket analysis. The Senior Director will also lead defect… more
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