- BAE Systems (Washington, DC)
- …delivering innovative IT solutions that enable our customers to achieve their missions. As an ** Enterprise Service Desk Analyst ** , you'll play a ... professional looking for a new challenge, we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact support… more
- CAI (Washington, DC)
- …in bringing neurodiversity to the enterprise . **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is… more
- NuAxis Innovations (Washington, DC)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Washington,...+ Active listening skills and effective communication strategies + Enterprise ticketing application experience - BMC Remedy Service… more
- Marriott (Bethesda, MD)
- …continuous improvement model in partnership with other Data Analysts, ITSM Practice Owners, Service Desk Leaders, SRE Leaders, and various other departments and ... Service Delivery Data and Analytics team, the Data Analyst will partner with ETL and Platform teams to...and Platform teams to ensure that data within the Enterprise ITSM reporting platform is accurate, up-to-date, and governed.… more
- ATSG Corporation (Washington, DC)
- FBI Program Analyst III - Global Readiness Unit (GRU) WASHINGTON, DC . Government/Military Apply Now FBI Program Analyst III - Global Readiness Unit (GRU) ... pipeline for future opportunities. Position DescriptionATSG is seeking a cleared Program Analyst III professional for an immediate need in Washington, DC. The Global… more
- General Dynamics Information Technology (Arlington, VA)
- …of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT ... Yes **Job Description:** Transform technology into opportunity as a **Systems Analyst + Technical Trainer** at GDIT. Shape what's next for mission-critical… more
- BAE Systems (Washington, DC)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more
- Koniag Government Services (Washington, DC)
- …or related field + 2+ years of experience in a NOC, IT operations, or service desk role + Strong understanding of network protocols, services, and general IT ... a Koniag Government Services company, is seeking a NOC Analyst to support **ATS** and our government customer in...cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government… more
- TekSynap (Bethesda, MD)
- …& Qualifications** **RESPONSIBILITIES** The **Tier 2/3** **Mission IT** **Support Analyst ** will resolve mission-impacting IT incidents and support escalated O&M ... issues, and security hygiene. + Strong communication and customer service skills. **PREFERRED QUALIFICATIONS** + ITIL v4 or DoD...We are seeking a **Tier 2/3 Mission IT Support Analyst ** to support the Office of the Director of… more
- AeroVironment (Arlington, VA)
- …coordinate with multiple teams across the CIO org, support compliance for the Enterprise , manage the Cyber help desk , develop processes and maintain ... **Worker Type** Regular **Job Description** **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor that is required to operate with… more