- DRT Strategies, Inc. (Silver Spring, MD)
- …that its electronic submission platforms remain effective and secure. Job Summary: The Help Desk Lead oversees multi-queue electronic submission support ... of new standards (like updates to electronic submission formats), deliver ongoing help desk and training services, and assist with daily operations.… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... position with 4 days onsite and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk operations and support under the… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... CGI Federal has an exciting opportunity for a Helpdesk Lead within our Intel sector advancing the national security... manages and oversees the daily operations of a help desk team, ensuring efficient and effective… more
- BAE Systems (Washington, DC)
- … Lead to provide support to our government customer on an upcoming opportunity. The Help Desk Lead will be responsible for overall management support and ... floor), Tier III (advanced hardware and software break/fix)), and Asset Management. The Help Desk Lead shall lead a team of technicians providing… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Lead ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... work, so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Lead ** for a Full-Time position. **Job Overview:** The Help … more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. ... a highly qualified, experienced, and self-motivated individual to serve as a Help Desk Lead , supporting a potential future business opportunity in… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …Monitor performance against service level agreements (SLAs), generate operational metrics, and report on help desk activity. + Lead and mentor support staff ... of new standards (like updates to electronic submission formats), deliver ongoing help desk and training services, and assist with daily operations.… more
- ManTech (Washington, DC)
- …Capital Region (NCR).** This is a hybrid position. As a Help Desk Manager, this individual will lead the team providing essential technical assistance ... **ManTech** seeks a motivated, career and customer-oriented ** Help Desk Manager** to join our team in the **National… more
- System One (Arlington, VA)
- Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site - Federal Client Public Trust Clearance Required 6 Month Contract to Hire Hourly Rate: $55/hr. ... a 6-month contract to hire opening for a Service Desk Tower Lead to lead ...outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically,… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to...mainframe applications or hardware + Maintaining relevant metrics that help the team see how they are doing +… more
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