- Red River (Chantilly, VA)
- …the team's overall success. + Escalate recurring or unresolved issues to team leads or senior staff to help identify and resolve root causes. + Collaborate with ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Lead - Senior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... CGI Federal has an exciting opportunity for a Helpdesk Lead within our Intel sector advancing the national security... manages and oversees the daily operations of a help desk team, ensuring efficient and effective… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves...support roles, with at least 1 year in a senior or lead capacity. + Strong knowledge of ... in Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37913 **Summary** **Mid-level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your career ... and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause ... + Work under the direction of the local Service Desk Lead as part of an integrated...3 to 5 years in IT support or related help desk environments * Education: High School… more
- TekSynap (Ashburn, VA)
- **Responsibilities & Qualifications** **ACTIVITIES & RESPONSIBILITIES** The Senior IT Project Lead will be responsible for the full lifecycle management of IT ... and oversee the execution of complex IT projects. + Lead and direct the work of technical personnel, ensuring...deadlines, standards, and cost controls. + This is a senior -level position requiring both strategic vision and operational execution… more
- Guidehouse (Bethesda, MD)
- …will be part of a broader IT program that provides end-to-end support-including help desk , systems, network, incident response and security services-ensuring the ... availability, integrity, and confidentiality of mission-critical systems. + Lead the agency's **vulnerability management** lifecycle using Tenable.sc, Tenable.io,… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk … more
