- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming ... into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + Ability to provide Mobile… more
- Leidos (Reston, VA)
- …Remedy, ServiceNOW, SharePoint). * Prior experience in a Network Operations Center environment or Tier 2/3 Helpdesk . * Cisco, Palo Alto and/or Juniper Tier ... computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier... Tier 2 Help Desk support with some Tier 3 support (75% and 25% respectively). * The… more
- M. C. Dean (Vienna, VA)
- …engineering, and cybersecurity industries. Responsibilities We're seeking a detail‑oriented Helpdesk Technician with hands‑on experience supporting Electronic ... remain reliable, functional, and properly maintained. **Key Responsibilities** + Provide Tier 1-2 technical support for ESS platforms, including access control… more