- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our prestigious ... the heart of our nation's capital. As a Unclassified Help Desk Manager , you are...leads. . Manage a team of help desk technicians who troubleshoot and resolve IT … more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk in Washington, District of ... metrics and identify areas for improvement to optimize service desk processes. * Collaborate with IT teams...optimize service desk processes. * Collaborate with IT teams to address complex technical issues and implement… more
- GovCIO (Washington, DC)
- …remote teams effectively in a 24x7 environment. + ITIL 4.0 foundation certification. + Help Desk Institute or Service Desk Institute certification. Desired ... Requirements: + Bachelors degree with 8-12 years of experience. + Minimum 3 years of IT Service Desk experience, with an additional 2 years in a leadership role.… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... candidate will provide leadership for the IT Service Desk team and ensure efficient,..., providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. +… more
- Huntington Ingalls Industries (Fairfax, VA)
- …https://vimeo.com/732533072 Job Description Mission Technologies, a division of HII, is seeking a Help Desk Customer Support Manager to support the DSS ... and reporting. + Able to support schedule flexibility if needed in support of help desk operations work schedule. Client Security Requirements + Must be able… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in ... + Serve as an Escalation point for Tier II help desk . + Maintain the current print...the Government- provided tools (currently Microsoft System Center Configuration Manager -SCCM) and Microsoft Windows SUS Services + Provide intermediate… more
- GovCIO (Washington, DC)
- …such as CompTIA A+, Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support, or Help Desk Institute (HDI) Certification. + ... issues. + Be accountable, punctual, and ready to take help desk calls at the start of...Knowledge of medical terminology or prior experience in healthcare IT support. + Prior military service and/or experience working… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... + Image, reimage, and deploy enterprise workstations using Microsoft Endpoint Configuration Manager (SCCM) and approved task sequences. + Support end users using… more
- GovCIO (Washington, DC)
- …currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in a ... complex Government IT environment. Ability to troubleshoot and resolve HW, SW,...resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential,… more
- Serco (Herndon, VA)
- …migration solutions to Cloud environments. + You will be responsible for the development of IT Help Desk knowledge management plans. + You will be ... IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network… more