• IT Service Desk…

    Pearl Interactive Network (Washington, DC)
    … Managers (SDMs) in preparation for future opportunities in the Washington, DC area.** The ** IT ** ** Service Desk Manager ** **(SDM)** is responsible for ... overseeing the daily operations of the IT Service Desk team, ensuring timely and effective resolution of technical issues while delivering exceptional… more
    Pearl Interactive Network (09/09/25)
    - Related Jobs

  • IT Tiers 1-3 Help Desk…

    TekSynap (Washington, DC)
    …Apple Business Manager (ABM), WorkspaceONE, or Intune. + Experience in managing IT service desks in government, public sector, or large-scale organizations ... technicians and effectively communicates with end-users, stakeholders, and IT staff. + Customer Service Orientation:Prioritizes user...ITIL, HDI, CompTIA A+, Certified Help Desk Manager (CHDM) **Overview** We are seeking a IT… more
    TekSynap (08/28/25)
    - Related Jobs

  • Service Desk Manager - (TS…

    NANA Regional Corporation (Alexandria, VA)
    SUVI is seeking a Service Desk Manager to...Government. The ideal candidate will provide leadership for the IT Service Desk team and ... today! **Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks,… more
    NANA Regional Corporation (09/11/25)
    - Related Jobs

  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... Business Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality end-user… more
    ManTech (08/16/25)
    - Related Jobs

  • Service Desk Manager

    NuAxis Innovations (Washington, DC)
    ** Service Desk Manager ** Location **Washington,...experience. + At least 5 years' experience managing an IT service desk . + Strong demonstrated ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...NOW! We are currently seeking a talented and motivated ** Service Desk Manager ** for a… more
    NuAxis Innovations (09/05/25)
    - Related Jobs

  • Help Desk Manager

    ManTech (Washington, DC)
    **ManTech** seeks a motivated, career and customer-oriented **Help Desk Manager ** to join our team in the **National Capital Region (NCR).** This is a hybrid ... position. As a Help Desk Manager , this individual will lead the...within a government contract environment. + Strong understanding of IT Service Management (ITSM) frameworks, particularly ITIL.… more
    ManTech (07/12/25)
    - Related Jobs

  • Service Desk Incident Manager

    Link Solutions Inc (Adelphi, MD)
    …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. ... DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will...Five (5) years of relevant experience working in an IT or Service Desk environment.… more
    Link Solutions Inc (09/10/25)
    - Related Jobs

  • Project Manager - Technical Support…

    St. George Tanaq Corporation (Washington, DC)
    Project Manager - Technical Support Services/Help Desk ...Strong understanding of ITIL, Agile, and service desk best practices. + Familiarity with IT ... mobile device management, endpoint support, and software/hardware troubleshooting. + Monitor IT service delivery metrics, SLAs, and performance KPIs to… more
    St. George Tanaq Corporation (08/20/25)
    - Related Jobs

  • Service Desk Tower Lead

    System One (Arlington, VA)
    …Tower Lead to lead an IT support team, onsite at a federal client site. The IT Service Desk Tower Lead will oversee the day-to-day operations of the ... request, problem, event, and risk management. + Manage all Service Desk supervisors, trainers, quality manager...Desk + At least 5 years in an IT outsourcing environment to manage Contractor Personnel performance of… more
    System One (08/19/25)
    - Related Jobs

  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... actively seeking a capable and motivated Service Desk Analyst to join our IT team....of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher… more
    MPR Associates (09/08/25)
    - Related Jobs