- Leidos (Odenton, MD)
- …issues are being actively addressed. + Escalate to Tier 2 and Tier 3 System Administrators and Engineers when appropriate to resolve more complex customer issues. ... service enhancement **Basic Qualifications:** + High School diploma and 3 years of experience in a Service Desk/Call Center...Network+ CE, SSCP)** + A good understanding of Enterprise IT concepts and the basic principles of modern information… more
- CACI International (Reston, VA)
- …provide direct hands on support to a mission customer as part of a small team that provides Tiers 1 , 2, and 3 level support. You will be the primary point of ... CACI! **Responsibilities:** * Perform a daily check of various IT services for the mission by completing a detailed...appropriate and applicable Tier support levels. * Escalate Tier 3 tickets by entering them in a supporting systems… more
- Pacific Northwest National Laboratory (Washington, DC)
- …as Requirements Gathering, Testing, and Go-Live. + Partner with HR and IT stakeholders on product vision, capability enablement, and operational readiness. + Conduct ... 5 years of relevant experience -OR- + MS/MA or higher and 3 years of relevant experience -OR- + PhD and 1 year of relevant experience -OR- + AA and 14 years of… more
- Pacific Northwest National Laboratory (Washington, DC)
- …requirements and identify improvement opportunities. + Partner with business and IT stakeholders on product vision, roadmap alignment, and operational readiness. + ... 5 years of relevant experience -OR- + PhD and 3 years of relevant experience -OR- + AA and...or public trust responsibilities associated with the job. All tiers of investigation include a declaration of illegal drug… more
- Leidos (Odenton, MD)
- …writers. + Provide technical expertise and collaboration across Systems Infrastructure, Network Security, Tiers 1 - 3 , and A&A teams to support customer ... + Install, configure, and optimize hardware and software components of IT systems, ensuring their stability, scalability, and performance. + Collaborate with… more
- Pacific Northwest National Laboratory (Washington, DC)
- …managers. Management decisions impact objectives, goals and long-term success of IT , research and business partners and the Laboratory. Pacific Northwest National ... The Lab's campus is only a 45-minute flight (or ~ 3 hour drive) from Seattle or Portland, and is...or public trust responsibilities associated with the job. All tiers of investigation include a declaration of illegal drug… more