- CACI International (Chantilly, VA)
- Integrated Service Center - Incident Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Type of Travel: None * * * CACI is seeking a highly energetic Integrated Service Center - Incident Manager to work in the VA area. Do you enjoy resolving… more
- CACI International (Springfield, VA)
- …Performs trend analysis, incident problem review and recommendations, and reports incident / service status via defined reporting forms, as requested * Checks ... Integrated Operations Shift Supervisor Job Category: Information Technology... Service Level Agreements (SLA) conformance, and other service -related trends * Proactively monitors high priority incident… more
- CACI International (Chantilly, VA)
- …coordinate with Tier 2/3 teams to address complex problems. As part of a globally integrated service center , you'll be expected to interface with government ... (including Windows and Linux). You will be responsible for incident triage, ticket creation in a web-based CRM, initial...delivering mission-focused results. As a key member of the Integrated Service Center , the Frontline… more
- CoreSite (Reston, VA)
- …the cooling system is operating at its highest efficiency + Provide applied mechanical and integrated control expertise for the entire data center + Work as a ... Technician IV Role - The VA1 Facilities and Data Center Technician IV must possess an expert level of...within the CoreSite premises. + Provide day-to-day exceptional customer service and support. + Incident escalation and… more
- CoreSite (Reston, VA)
- …of all equipment per established procedures. + Provide day-to-day exceptional customer service and support. + Incident escalation, response, and follow-up report ... documenting and responding to found issues. + Manage building service requests through resolution. + Perform and complete work...in a timely manner. + Provide applied mechanical and integrated control expertise for the entire data center… more
- TekSynap (Washington, DC)
- …track, and resolve all support request tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday - Friday. + ... Service Desk Support Services contract. The contract provides and operates an integrated IT Service Desk and IT support services. These services support the… more
- CACI International (Chantilly, VA)
- …as a Service (SAaaS), Integrated Operations (IO), and the Integrated Service Center (ISC) executing the All Spark cross-functional resources, ... required to transition the customer's operations to the commercial-based Integrated ITSM ecosystem model + Collaborate with other support...+ Minimum of 5 years work experience in a Service Desk and/or Network Operations Center (NOC)… more
- CACI International (Forest Heights, MD)
- …complex integrated AV systems. **Responsibilities:** Serve as an on-site Incident Management/Tier II Technical Operations member responsible for incident ... equipment (videoconferencing, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, streaming technologies, etc.) + Address and… more
- Republic Services (Upper Marlboro, MD)
- **POSITION SUMMARY:** Plans and executes operations at their assigned facility/ service center to ensure all operations are conducted in a safe, compliant, and ... personally or through subordinate supervisors. **PRINCIPLE RESPONSIBILITIES:** + Manage the facility/ service center according to budget by managing expenses,… more
- NCR VOYIX (Annapolis, MD)
- …navigate, simplify and run our customers' technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and ... Associate degree in technical field with 3 years of technical support and customer service experience in a technology related position, or a high school diploma and… more
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