- AltaGas (Springfield, VA)
- **Job Description** Position Summary The Manager , Customer Experience (CX) reports to the Director, Customer Experience and will lead the execution ... and cross-functional collaboration to address pain points and elevate the customer experience . You will guide the development of tools like customer… more
- The Hertz Corporation (Washington, DC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Capital One (Mclean, VA)
- Senior Project Manager , Product Operations - Customer Support Experience **Senior Project Manager , Product Operations - Customer Support ... Experience ** As a Senior Project Manager of Product Management at Capital One, you will... Success team in Enterprise Data is reimagining the customer support experience for our internal customers… more
- FleishmanHillard (Washington, DC)
- …role with the possibility to convert to full-time. We are looking for an experienced Customer Experience Manager to serve as the primary point of contact ... degree or equivalent professional experience . + 2+ years of experience in Customer Experience , Account Management, or a related client-facing role. +… more
- Amazon (Arlington, VA)
- …the Consumer and Seller experience across our different Amazon businesses? Customer Experience and Business Trends (CXBT) is looking for an experienced, ... talented, and highly motivated individual to join our Customer Experience Strategy team in Arlington. As... Strategy team in Arlington. As a Product and Customer Insights Manager , you will own and… more
- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-ALEXANDRIA/NORTH, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amazon (Arlington, VA)
- …customer experiences on Amazon and innovating with GenAI and agentic solutions? Amazon Customer Experience and Business Trends is seeking a Sr. Product ... Manager - Technical specializing in agentic solutions to transform...AI adoption and implementation best practices. About the team Customer Experience and Business Trends (CXBT) is… more
- Acxiom (Annapolis, MD)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- AltaGas (Springfield, VA)
- **Job Description** **Position Summary** The Customer Experience Analyst reports to the Manager , Customer Experience and will support the utility's ... customer experience (CX) strategy by integrating journey mapping, voice of...and insight generation into a unified view of the customer experience . This role is responsible for… more