- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious ... **Req ID:** RQ198339 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- TekSynap (Chantilly, VA)
- Responsibilities & Qualifications RESPONSIBILITIES The Help Desk Support Tech will perform or provide support as part of a 24/7, 365-day Service Desk (SD) to ... support for other IT service management functions . The Help Desk Support Tech will : +...a series of steps to determine problem and classify level , priority and nature of the problems and systems.… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...or past work may be used to show the level of experience needed to perform at this … more
- TEKsystems (Washington, DC)
- …incident to the appropriate support organization when the incident cannot be resolved by the Service Desk . Skills Help desk support, Help desk , ... Customer service oriented, Remote support, A+ Top Skills Details Help desk support, Help desk...- ServiceNow experience is preferred. - Experience supporting a mid to large Federal agency enterprise is a plus.… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Help Desk Specialist TS/SCI with Poly...**Required qualifications to be successful in this role:** Senior Level - 8 years' direct experience Mid - ... Washington **Position ID:** J0725-0590 **Employment Type:** Full Time **Position Description:** Help Desk Specialist, Senior Active TS/SCI with Poly REQUIRED… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk /Asset Management Technician to begin an ... technical or sophisticated in nature, such as with systems level software where the user has a technical background....when the customers problem cannot be resolved directly by first- level resources. + Act as Point of Contact (POC)… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk Technician to begin an exciting ... product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. + Additionally, may interact… more
- System One (Arlington, VA)
- … Analyst Secret clearance Hybrid 2-3 days a week $120k Direct Hire A Service Desk Analyst ( mid ) provides Tier 1 customer support/service to all end users who ... Job Title: Service Desk Analyst Location: Arlington, VA Type: Direct Hire...abstract problems within standard operating procedures (SOPs) and Service Level Agreements (SLAs). Duties include providing technical support and… more