- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious ... **Req ID:** RQ198339 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice...user through a series of steps todetermineproblem and classify level , priority and nature of the problems and systems.… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...or past work may be used to show the level of experience needed to perform at this … more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our Team...software, software configuration control and systems. Functions as a mid - level subject matter expert in legacy customized… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk Technician to begin an exciting ... product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. + Additionally, may interact… more
- Serco (Washington, DC)
- **Position Description** Serco is looking for an experienced and enthusiastic mid - level program analyst capable of understanding technical details across a wide ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to… more
- Serco (Washington, DC)
- …on customer requirements. Serco is looking for an experienced and enthusiastic Mid Engineer capable of understanding technical details across a wide variety of ... up to 3 times a week and confidently talk and present to high level NAVSEA personnel + 10% travel required. **Preferred qualifications:** + Bachelor's Degree in… more
- Belay Technologies (Laurel, MD)
- …for all the client, server, storage, network devices, etc Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and resolution ... for system compliance + DoD 8570 compliance with Information Assurance Technical (IAT) Level I is required Candidates are desired to have the following skills: +… more
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