- Philips (Washington, DC)
- … Advocate ** We have an exciting opportunity for a **DXR Remote Service Advocate ** to join our Customer Care Solution Center organization within ... event from initiation to completion + Improve connectivity of remote devices via IPSEC/SSL VPN tunnels, DSS, etc. +...problems + Utilization of strong communication skills with local service , customer IT, and other groups involved… more
- GovCIO (Washington, DC)
- …Gather, manage, and prioritize customer requirements. + Act as the customer advocate articulating the user's needs, working closely with engineering, ... organizational strategy and objectives. This is a fully US-based remote position with core hours of operation from Monday...other cross functional teams to ensure business case and customer satisfaction goals are met. + As the Agile… more
- The Cigna Group (Washington, DC)
- …and procedures of customer events as assigned + Refer customer service inquiries, administrative functions, implementation, billing questions, and other ... is preferred.** + Support the execution of a key discipline within the Customer Event Operations organization, focusing on customer -facing events across all… more
- CareFirst (Washington, DC)
- …problems. + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations ... and analyzes product roadmap, market, and users. + Helps advocate for and broaden team understanding of Agile methods,...Must be able to effectively communicate and provide positive customer service to every internal and external… more
- Sharecare (Washington, DC)
- …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... changing priorities, deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt approach to various… more
- IQVIA (Falls Church, VA)
- …brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated, ... digital advertising ecosystem. The team ensures clients receive best-in-class service , strategic recommendations, and audience targeting strategies that drive… more
- Confluent (Washington, DC)
- …streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice of ... Remote , United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K *… more
- Confluent (Washington, DC)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- ServiceNow, Inc. (Vienna, VA)
- …resolved quickly, using resources from across the company ecosystem . Act as a customer advocate within the company, ensuring that customer perspectives and ... Customer Success Manager is to act as an advocate for our customers. You will oversee a portfolio...of work with flexibility and trust. Work personas (flexible, remote , or required in office) are categories that are… more
- Confluent (Washington, DC)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more