- The Computer Merchant, LTD. (Reston, VA)
- …* Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base * Break/Fix support for ... with 5+ years of prior relevant experience * Customer service -focused attitude * Current Secret clearance * Ability to...Department of Justice. The program provides a range of IT services, including help desk , deskside support,… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced ** Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort ... and OCONUS locations. The successful candidate will manage all facets of IT Service Desk support, from daily operations and administration to cybersecurity… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer… more
- Insight Global (Arlington, VA)
- …Description This is a short-term to long-term opportunity for a Senior Service Desk Engineer to join a lean IT team in Arlington, VA. The immediate need ... Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * 4-5+ years of senior helpdesk/ service desk experience. * Strong… more
- AeroVironment (Herndon, VA)
- …**Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest technical escalation point ... adherence to service -level expectations. + Represent the IT Service Desk during Change... support, with at least 2 years in a senior technician, engineer, or escalation role. + ITIL Foundation… more
- General Dynamics Information Technology (Washington, DC)
- …Desired + **Location** : On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work may be required. **GDIT IS ... Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Information Technology ( IT ) Support,Microsoft Office **Experience:** 5 +… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required:...* Experience: Minimum of 3 to 5 years in IT support or related help desk environments * ... Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- Chenega Corporation (Arlington, VA)
- …departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to...+ Provides support for implementation, troubleshooting, and maintenance of IT systems. + Provides first-level problem identification, diagnosis, and… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. This ... experienced and self-motivated individual to perform the duties of a Help Desk Lead to support a potential future business opportunity located in Washington,… more
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