- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) ... area** . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 35825 **Summary** **Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... of our nation. SecuriGence is seeking a talented **Help Desk Manager ** to help contribute to our...(SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service … more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and ... $112,625.00 - $160,892.00 Security Clearance: Secret Level of Experience: Senior This opportunity resides with Warfare Systems (WS), a...mentoring Service Desk personnel while ensuring operational excellence in IT support… more
- CACI International (Forest Heights, MD)
- …accurately in a fast paced and changing environment. Qualified candidates will work with the Service Desk Manager to ensure all Service Level Agreements ... reviews and timesheets of assigned technicians. * Working with Service Desk Manager to ensure...able to communicate effectively, both written and verbal with senior management and technical staff * Possess excellent customer… more
- SMX (Fort Belvoir, VA)
- …SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ** Senior Help Desk Manager ** for a full-time, on-site ... Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at...position at Ft. Belvoir. The Senior Help Desk Supervisor will be responsible for the day-to-day… more
- Arena Technical Resources, LLC (Washington, DC)
- …are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities: - Managing the day-to-day operations of ... efficient manner. - Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are… more
- CACI International (Forest Heights, MD)
- …of a 20,000+ user community within the Department of Homeland Security (DHS) The Senior Service Desk Analyst shall possess and demonstrate sound customer ... Candidate must be able to work night and weekends. Qualified candidates working with the Service Desk Manager and Deputy Service Desk Manager … more
- NTT America, Inc. (Ashburn, VA)
- …administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third ... 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing**...inventory control. + Acts as communication coordinator and situation manager during any critical incidents call bridge events. +… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** business Unit. ... timely resolution of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the Operations Manager… more
- Fannie Mae (Washington, DC)
- …plan for the function or related business process. *THE IMPACT YOU WILL MAKE* The Senior IT Manager - Market Room role will offer you the flexibility to ... commitments, issues, and programming. In this role, you will monitor technology service models, such as managed services, shared services, center of excellence… more