- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- Cayuse Holdings (Washington, DC)
- **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $23-$27 per hour ... **The Work** The Senior Service Desk Agent provides...of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program , you will be working in an organization that's mission is to develop and operate the ... level. A typical day in the life on this program involves: * Receive and triage user-reported issues *...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - ... Tier 2 technical support to end users under the program . This role is critical to maintaining operational effectiveness...technicians. + Work under the direction of the local Service Desk Lead as part of an… more
- Amentum (Fort Belvoir, VA)
- …Special Investigations Academy, or predecessor + Navy - Special Agent Basic Training Program (SABTB) + Naval Criminal Investigative Service Training Academy, or ... support strategy and policy support, intelligence and operations support, program management, and international business development services to US government… more
- Chenega Corporation (Arlington, VA)
- …service level agreements (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service level agreements (SLAs) for ... **Req ID:** 36590 **Summary** **Help Desk Manager** **Arlington, Virginia** Are you ready to...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... Responsible for supporting the program /project/client to deliver Technology Infrastructure Services to meet...years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service … more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... support to the National Deputies who are the F-35 Program 's senior national representative for their Participant...that is the foundation of each FMS country's F-35 program .Assist FMS PMs, Service Deputies and USG… more
- Serco (Crystal City, VA)
- …meeting agendas, meeting minutes, and manages the action item register. + Assist program senior leadership team and respective technical leads in project ... Program . + Develop and coordinate briefing material for Senior Executive Leadership engagements for JPO, OSD, and Services....application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
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