- SHI (Washington, DC)
- …technology you need to thrive - in our offices or yours.** **Job Summary** The MSP Service Delivery Manager is a critical coordination role within the MSP ... Service Delivery team. The primary responsibility of...Service Delivery team. The primary responsibility of this role is...for process improvement. + Work closely with the MSP Service Delivery team to develop strategies for… more
- Amazon (Arlington, VA)
- …without reliable connectivity. The Project Kuiper business operations team is looking for a Service Delivery Manager (SDM) to join our Global Enterprise ... Technical Program Managers (TPMs), Technical Account Managers (TAMs) and Customer Delivery Engineers (CDEs) performing all service readiness coordination, and… more
- Red River (Chantilly, VA)
- …closely with ** Service Desk Leadership** , who oversees technical operations, and the ** Service Delivery Manager (SDM)** , who manages service ... within the Managed Services division, responsible for ensuring that operational service delivery aligns with client expectations and contractual commitments.… more
- System One (Washington, DC)
- …platforms. + 5+ years of experience performing functions and responsibilities as technical service delivery manager for complex systems that either have ... Job Title: Sr. Cloud Security and Delivery SME Location: Washington, District Of Columbia Type:...automation and templates + Expert understanding of Secure Access Service Edge (SASE) and Cloud Access Security Broker (CASB)… more
- CACI International (Sterling, VA)
- …metrics and Portfolio service desk ticket queues + Interact with Portfolio Owner, Service Delivery Manager and Hosting Facility POCs **You have:** + Must ... Portfolio Manager Job Category: Engineering Time Type: Full time...with product development teams, network services, cybersecurity, and customer service teams to coordinate operations and maintenance of deployed… more
- NANA Regional Corporation (Adelphi, MD)
- …requires deep expertise in program management methodologies, cybersecurity operations, and IT service delivery . The Program Manager will collaborate with ... The CSSP Senior Program Manager will lead and oversee complex Information Technology...complex Information Technology (IT) and Cybersecurity programs, ensuring successful delivery aligned with organizational goals, client objectives, and DoD/CSSP… more
- STG International (Rockville, MD)
- …run utilization reports; evaluation/ notification/review of population changes with per capita manager ( service delivery manager ) and finance ... charges for per capitated agreements and validate funds availability for all service areas, respond to general customer services inquiries, assist account executives… more
- Dentons US LLP (Washington, DC)
- …timely delivery of training programs. + Provide regular updates to the Service Delivery Manager on program implementation, milestones, and resource ... Training Supervisor. This position will be responsible for overseeing the scheduling, delivery , marketing, and evaluation of training programs across the Firm. This… more
- STG International (Rockville, MD)
- …run utilization reports; evaluation/ notification/review of population changes with per capita manager ( service delivery manager ) and finance ... charges for per capitated agreements and validate funds availability for all service areas, respond to general customer services inquiries, assist account executives… more
- Ensono (Washington, DC)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more