- V2X (Reston, VA)
- …and presentation of technical functionality to a non-technical audience + Experience using Service Desk ticketing software + Skills & Technology Used + ... email) assisting users by providing superior quality support and service information to users + Actively resolve and/or escalate...to users + Actively resolve and/or escalate incidents and service requests by ensuring they are handled within an… more
- IHG (Fort Belvoir, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school...have spent at least one year in a front desk or guest service position. Strength -… more
- Leidos (Lorton, VA)
- …or ability to obtain prior to your start date. + Proven experience in Service Desk /Help Desk environments. + Proven experience working in ticketing ... do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent , Tier 1, to join...resolution processes. + Ability to work independently and as part of a team. + Excellent customer service… more
- IHG (Alexandria, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... Flexibility - night, weekend and holiday shifts are all part of the job. + You'll have a high...have spent at least one year in a front desk or guest service position. + Strength… more
- Marriott (Arlington, VA)
- …the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a ... we set the standard for rare and special luxury service the world over and pride ourselves on delivering...as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify… more
- Marriott (Bethesda, MD)
- …the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a ... promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the… more
- Marriott (Washington, DC)
- …all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine ... we set the standard for rare and special luxury service the world over and pride ourselves on delivering...as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve ... Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service...to opt out of text messaging, respond "STOP". "As part of the application process, you agree that TekSynap… more
- CAI (Washington, DC)
- …in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual (German/English) Service Desk Agent , you will be responsible for providing ... Bilingual (German/English) Service Desk Analyst **Req number:** R6133 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a… more
- Leidos (Lorton, VA)
- …your start date. + Project lead and management experience. + Proven experience in Service Desk /Help Desk environments including deep understanding of SD/HD ... do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission...resolution processes. + Ability to work independently and as part of a team. + Excellent customer service… more