- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Manager . GDIT is your place to make meaningful ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and tomorrow is… more
- Pearl Interactive Network (Washington, DC)
- …(SDMs) in preparation for future opportunities in the Washington, DC area.** The **IT** ** Service Desk Manager ** **(SDM)** is responsible for overseeing the ... daily operations of the IT Service Desk team, ensuring timely and effective resolution of technical issues while delivering exceptional customer service .… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- NuAxis Innovations (Washington, DC)
- ** Service Desk Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... join our team NOW! We are currently seeking a talented and motivated ** Service Desk Manager ** for a Full-Time position. **Job Overview:** Provides daily… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. ... an active DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will be responsible for ensuring efficient… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to escalate and resolve more… more
- Leidos (Odenton, MD)
- …Proactively monitor Incidents for trends and potential Problem Records and highlight these to the Service Desk Manager in order to ensure the availability of ... email, Teams messages, and in person. + Able to adapt to service desk capability, handling calls and contacts for incident resolution and request fulfilment… more
- Leidos (Bethesda, MD)
- …+ Proactively monitor Incidents for trends and potential Problem Records and highlight these to the Service Desk Manager . + Update Service Desk ... thrive, keep reading!** Leidos is seeking a Junior Tier 1/2 Service Desk /Deskside Support System Administrator to support the National Media Exploitation Center… more
- System One (Arlington, VA)
- … to include incident, request, problem, event, and risk management. + Manage all Service Desk supervisors, trainers, quality manager , and workflow. + Ensure ... Job Title: Service Desk Tower Lead Location: Arlington,...Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site -...+ ITIL v3 or v4 Foundation Certified (or HDI Manager Level) onsite with a minimum of 10 years… more
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