- Cognizant (Washington, DC)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- BAE Systems (Washington, DC)
- …we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact support through the Enterprise Service ... our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll...years of experience in IT support , help desk , or service desk roles,… more
- CAI (Washington, DC)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst ** to help contribute to our...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- Robert Half Technology (Reston, VA)
- Description We are looking for a skilled and customer-focused Help Desk Analyst I to join our team in Reston, Virginia. In this role, you will provide essential ... the appropriate team for resolution. * Deliver exceptional customer service by effectively communicating solutions and updates to end...software maintenance practices. * Prior experience in a help desk or IT support role is preferred.… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT...to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment ... Support Analyst to work in support of a federal help desk operations...+ Exceptional customer service skills with the ability to multitask + Excellent… more
- Clark Construction Group, LLC (Mclean, VA)
- …+ 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational understanding of enterprise ... We are looking for a responsive, customer-focused Application Support Analyst to serve as the...Proficiency with an IT ticketing system (eg, ServiceNow, JIRA Service Desk , Zendesk) + Strong organizational skills… more
- BAE Systems (Washington, DC)
- …solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing exceptional IT ... encourage you to apply. As a Tier 1 Initial Support Analyst , you'll provide Tier 1 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more
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