- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Support Sr with GDIT. A career ... operate. At GDIT, people are our differentiator. As a Service Desk Support Sr...work depends on you joining our team. **HOW A SERVICE DESK SUPPORT SENIOR… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- Guidehouse (Suitland, MD)
- …written outage notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as ... **Job Family** **:** User Support (Digital) **Travel Required** **:** None **Clearance Required**...proactive network and systems monitoring. + Assist in restoring service when outages occur. + Review tickets daily and… more
- CACI International (Forest Heights, MD)
- …Desk Shift Lead will provide daily supervision, technical support and direction to 6-8 Service Desk staff in support of a 24x7x365 Service Desk ... Service Desk Shift Lead Job Category:...solving skills, and a desire to provide outstanding customer support to customers of all levels. Candidate must be… more
- CACI International (Forest Heights, MD)
- … of a 20,000+ user community within the Department of Homeland Security (DHS) The Senior Service Desk Analyst shall possess and demonstrate sound customer ... Up to 10% Type of Travel: Local * * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing IT Service Desk team. As… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... Business Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality end-user … more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team. Required Qualifications: * Experience: Minimum of ... Service Desk Technician - Intermediate Clearance... Service Desk Technician - Intermediate Clearance Required: Active Secret...3 to 5 years in IT support or related help desk environments *… more
- Arena Technical Resources, LLC (Washington, DC)
- …Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide ... managing the day-to-day operations of the service desk , ensuring that all requests for support ...IT department to ensure that the service desk is able to provide effective support … more
- NTT America, Inc. (Ashburn, VA)
- …and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors ... 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing**...high priority incidents or requests to appropriate personnel or support groups for timely resolution. + Verifies that suggested… more
- Leidos (Fort Belvoir, VA)
- …locations. In this role, a successful candidate you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, ... in remote desk takeover tools and usage. + Experience meeting service level goals and targets. **Preferred Qualifications:** + Systems or network administration… more