• Service Desk Team Lead

    TekSynap (Arlington, VA)
    …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
    TekSynap (05/15/25)
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  • Service Desk Site Lead

    Link Solutions Inc (Adelphi, MD)
    …CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be a US Citizen + DoD ... Secret Clearance required + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation point for customer… more
    Link Solutions Inc (05/16/25)
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  • Service Desk Shift Lead

    CACI International (Forest Heights, MD)
    Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... of Travel: Local * * * **The Opportunity:** The Service Desk Shift Lead will...* Responsible for supervising, motivating, developing, and directing a team of technicians * Responsible for performance reviews and… more
    CACI International (05/10/25)
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  • Service Desk Lead (Ft.…

    SMX (Fort Belvoir, VA)
    Service Desk Lead (4286) (Ft....position is: $127,500-$204,100 USD At SMX(R), we are a team of technical and domain experts dedicated to enabling your ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
    SMX (05/13/25)
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  • Desktop Support Services Help Desk…

    ManTech (Herndon, VA)
    ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
    ManTech (05/10/25)
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  • Lead Service Desk Manager

    Huntington Ingalls Industries (Annapolis Junction, MD)
    …short video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and ... classifications. What you will do + Responsible for training and coaching Service Desk team members on effective methods to research, troubleshoot, deliver… more
    Huntington Ingalls Industries (05/01/25)
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  • Help Desk Team Lead - TS/SCI…

    General Dynamics Information Technology (Mclean, VA)
    …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise IT ... operate. We are seeking a proactive and customer-focused Help Desk Team Lead to oversee...interpersonal and communication skills with a proven ability to lead a customer- service -oriented team . +… more
    General Dynamics Information Technology (05/07/25)
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  • Service Desk Lead -HQ

    GovCIO (Washington, DC)
    **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be ... USD $211,020.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4651/ service - desk - lead -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-4651_… more
    GovCIO (03/11/25)
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  • IT Service Desk Quality Assurance…

    NuAxis Innovations (Washington, DC)
    **IT Service Desk Quality Assurance Manager** Location...for federal clients are met or exceeded. Leadership & Team Management: + Proven ability to lead ... Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team ,...+ Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The… more
    NuAxis Innovations (04/16/25)
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  • KGS Deal Desk Lead , Kuiper…

    Amazon (Arlington, VA)
    …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... KGS deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities, while...direction when needed). Key job responsibilities As the Deal Desk Manager, KGS you will guide the team… more
    Amazon (05/08/25)
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