• Service Desk Team Lead

    TekSynap (Arlington, VA)
    …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
    TekSynap (08/14/25)
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  • Service Desk Site Lead

    Link Solutions Inc (Adelphi, MD)
    …CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be a US Citizen + Must ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will...performance. Become an integral part of a professionally diverse team while working at an industry-leading organization. This is… more
    Link Solutions Inc (09/10/25)
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  • Service Desk Tower Lead

    System One (Arlington, VA)
    Job Title: Service Desk Tower Lead Location:... Desk operational reports. + Represent the Service Desk team in a customer-facing ... ALTA IT Services has a 6-month contract to hire opening for a Service Desk Tower Lead to lead an IT support team , onsite at a federal client site.… more
    System One (08/19/25)
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  • Service Desk Lead

    CACI International (Sterling, VA)
    Service Desk Lead Job Category:...assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios ... is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile...Incident Management + Experience leading a large 365x24x7 on-call service desk team supporting multiple… more
    CACI International (08/20/25)
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  • Desktop Support Services Help Desk…

    ManTech (Herndon, VA)
    ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
    ManTech (08/09/25)
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  • Help Desk Lead - Senior

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team , ensuring efficient and effective technical...mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a… more
    CGI Technologies and Solutions, Inc. (09/06/25)
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  • Service Desk Lead

    GovCIO (Washington, DC)
    **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
    GovCIO (06/17/25)
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  • Help Desk Lead

    Koniag Government Services (Washington, DC)
    **Koniag IT Systems LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. This ... experienced, and self-motivated individual to serve as a Help Desk Lead , supporting a potential future business...(advanced hardware and software break/fix), and Asset Management. + Lead a team of technicians providing broad-based… more
    Koniag Government Services (08/26/25)
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  • IT Service Desk Manager

    Pearl Interactive Network (Washington, DC)
    … Manager** **(SDM)** is responsible for overseeing the daily operations of the IT Service Desk team , ensuring timely and effective resolution of technical ... **Pearl Interactive Network is seeking experienced IT Service Desk Managers (SDMs) in preparation...Implement and enforce ITIL best practices to strengthen IT service delivery. + Lead efforts in root… more
    Pearl Interactive Network (09/09/25)
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  • Bilingual Service Desk Analyst…

    CAI (Washington, DC)
    Bilingual Service Desk Analyst (Turkish/English) **Req number:**...+ May perform other job duties as directed by Team Lead or Service Delivery ... to the enterprise. **Job Summary** As a Bilingual (Turkish/English) Service Desk Analyst, you will be responsible...performance metrics to achieve daily individual work goals and team monthly metrics + Preserve and grow your knowledge… more
    CAI (09/06/25)
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