• Service Desk Technical…

    General Dynamics Information Technology (Fairfax, VA)
    …information systems, or related technical discipline; experience providing Tier 2 Service Desk support ; strong biometric research techniques and ... At GDIT, people are our differentiators. As a Help Desk Technical Support Specialist you...tomorrow is smarter. You will report directly to the Service Desk manager. This is a second… more
    General Dynamics Information Technology (07/23/25)
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  • Bilingual (Portuguese/English) Service…

    CAI (Washington, DC)
    …efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service ... **What You'll Need** Required: + 6-12 months' experience in a Service Desk role and/or technical support role + 6-12 months of customer service … more
    CAI (07/16/25)
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  • Service Desk Request Queue Manager

    Link Solutions Inc (Adelphi, MD)
    …and incident statuses. + Lead incident response activities by coordinating with Service Desk Leads and technical support teams. + Track and manage ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...drive problem management and continuous improvement efforts. + Ensure service level agreements (SLAs) are met and support… more
    Link Solutions Inc (07/15/25)
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  • Service Desk Technician…

    General Dynamics Information Technology (Arlington, VA)
    …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support ,Problem Solving, Technical Support ... support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,...Technical Skills** : IT experience supporting Help / Service Desk **Certifications** : Must have active/Current… more
    General Dynamics Information Technology (07/22/25)
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  • Help Desk Support Service…

    TEKsystems (Odenton, MD)
    …II certification + TS/SCI clearance + Fully on-site Top Skills Help desk support , Customer service , Technical support , Troubleshooting, Help desk ... server, mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with network services,… more
    TEKsystems (07/13/25)
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  • Service Desk Technician Tier 1…

    Red River (Chantilly, VA)
    …on a team at the Service Desk . This position will handle technical support requests directly from customers as well as escalation from other team members ... account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
    Red River (06/03/25)
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  • Service Desk Specialist - Rockville,…

    Axxum Technologies (Rockville, MD)
    Service Desk Specialist - Rockville, MD - Hybrid + Technical Support : Provide Tier II level support for Windows OS, networking, printers, ... connectivity issues, and other end-user devices. + Support and troubleshoot Azure networking issues, including virtual networks, subnets, security groups, and VPN… more
    Axxum Technologies (06/16/25)
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  • Technical Operations Center Service…

    CACI International (Arlington, VA)
    …10% Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) ... Technical Operations Center Service Desk...etiquette in responding to customer calls or inquiries for service and support . * Demonstrate strong writing… more
    CACI International (05/20/25)
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  • IT Service Desk Supervisor

    Arena Technical Resources, LLC (Washington, DC)
    … Supervisor is responsible for managing the day-to-day operations of the service desk , ensuring that all requests for support are handled in a timely and ... Desk Analysts and Senior Service Desk Analysts, providing guidance and support to...withExchangeand adocument management systemis a plus. - Strong customer service skills and personal initiative. - Technical … more
    Arena Technical Resources, LLC (07/18/25)
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  • Service Desk Lead

    Koniag Government Services (Vienna, VA)
    …June 17, 2025 **Kadiak,** a Koniag Government Services company, is seeking an experienced Service Desk Lead to support our federal customer in Vienna, ... oversee day-to-day operations of a 24/7 service desk team, ensure delivery of high-quality IT support...Law 88-352_** **Other details** + Job Family Client Techncial Support and Training + Job Function Technical … more
    Koniag Government Services (06/18/25)
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