- Cogent Infotech (Washington, DC)
- …of Work TSR Call Center Support Desk Deployment Perform in a Technology Service Desk environment that assists House offices staff on campus primary offices ... Position: TIER II Onsite Deployment Location: Washington DC DESCRIPTION/SPECIFICATIONS/SCOPE...Resources (HIR) is seeking contractor support for providing Technical Service Support to staff of the Client Scope for… more
- Red River (Chantilly, VA)
- …1 Technician is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from customers ... affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier ... Service Desk Technician -...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate...technicians. + Work under the direction of the local Service Desk Lead as part of an… more
- TekSynap (Washington, DC)
- …Technical certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join our team supporting US International ... user support services for hardware and software. + Implement Tier 0 self- service capability for user password...request tickets and provide daily updates. + Provide a service desk call center support from 0600… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1...and 8 years relevant support experience + Superior customer service skills a must; strong desire to provide the highest ... VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...quality of service to the customer required. + Superb verbal communication… more
- General Dynamics Information Technology (Arlington, VA)
- …our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To ... modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, ... Top Secret Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking ** Service Desk Technician ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** program ... and cutting edge R&D for the US Army. The Service Desk Technician (Intermediate-Level) will...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- TEKsystems (Falls Church, VA)
- …active or interim DoD clearance is required, US Citizenship is required Description "A Service Desk Analyst (mid) provides Tier 1 customer support/ service ... or working groups. Basic Qualifications: 5+ years experience working in a Service Desk environment Experience in utilizing problem solving methodologies Ability… more
