• Sr Help Desk / Tier 2…

    General Dynamics Information Technology (Washington, DC)
    …an Impact:** + Provide technical support of Windows server systems, performing Tier II and Tier III administration, troubleshooting, and root-cause-analysis ... activities + Perform system administration duties and function + Monitor, manage, and maintain pre-production and production environments, and respond to system alerts + Respond to assigned tasks, incidents, and service requests + Plan, design, and deploy… more
    General Dynamics Information Technology (09/10/25)
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  • Help Desk Lead

    BAE Systems (Washington, DC)
    …Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III, (eg, Tier I ... (phone and e-mail), Tier II (on-site, floor), Tier III (advanced hardware and software break/fix)), and Asset...(advanced hardware and software break/fix)), and Asset Management. The Help Desk Lead shall lead a team… more
    BAE Systems (09/09/25)
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  • VIP Help Desk Senior (Class)

    Chenega Corporation (Arlington, VA)
    **Req ID:** 37156 **Summary** **VIP Help Desk Senior (Class)**...level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II ... to ensure seamless and reliable client-side support. The **VIP Help Desk Senior (Class)** serves...degree + 5+ years of experience in an IT support/ help desk role with Tier … more
    Chenega Corporation (08/14/25)
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  • Help Desk Lead

    Koniag Government Services (Washington, DC)
    …but are not limited to:** + Be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III (eg, Tier I ... LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and...(phone and e-mail), Tier II (on-site, floor), Tier III (advanced hardware and software break/fix), and Asset… more
    Koniag Government Services (08/26/25)
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  • Help Desk Lead

    NuAxis Innovations (Washington, DC)
    …The Help Desk Lead will provide overall management support and coordination for Help Desk services across Tier I (phone/email), Tier II (on-site ... ** Help Desk Lead** Location **Washington, DC**...and satisfaction programs. + Deliver presentations and reporting to senior officials. + Manage manpower utilization, training, and team… more
    NuAxis Innovations (09/03/25)
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  • Sr . Customer Support Specialist

    CACI International (Arlington, VA)
    Sr . Customer Support Specialist Job Category: Information Technology Time Type:...The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to ... overall Tier II team and directly manage Tier II help desk professionals....Tier III) support as appropriate and partner with senior functional resources and developers to resolve problems. +… more
    CACI International (09/10/25)
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  • Service Desk Technician - Intermediate

    Black Bear Technology Solutions, LLC (Adelphi, MD)
    …servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues ... Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1...3 to 5 years in IT support or related help desk environments * Education: High School… more
    Black Bear Technology Solutions, LLC (08/23/25)
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  • Senior Linux System Administrator 3

    Lockheed Martin (Fort Meade, MD)
    …Provide support for implementation, troubleshooting and maintenance of IT systems * Provide Tier 1 \( Help Desk \) problem identification, diagnosis and ... the daily activities of configuration and operation of IT systems * Provide Tier 1 \( Help Desk \) and Tier 2 \(Escalation\) problem identification,… more
    Lockheed Martin (07/12/25)
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  • System Administrator Level 3

    Jovian Concepts, Inc. (Annapolis Junction, MD)
    …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... at this time. Candidate will be responsible for providing Sr . level Linux System Administration support for the program....implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem… more
    Jovian Concepts, Inc. (06/26/25)
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  • Senior Systems Administrator

    CACI International (Annapolis Junction, MD)
    Senior Systems Administrator Job Category: Information Technology Time Type:...users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and ... Travel: Local * * * **The Opportunity:** CACI is seeking a Senior Linux Systems Administrator to provide support for implementation, troubleshooting and maintenance… more
    CACI International (07/10/25)
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