• Tier 1 - IT Service…

    NuAxis Innovations (Washington, DC)
    ** Tier 1 - IT Service Desk Representative** Location **Washington, DC** \# of openings **10** Salary Range (Min-Max) **00** **We are a federal IT ... team NOW! We are currently seeking a talented and motivated ** Tier 1 - IT Service Desk Representative** for a Full-Time position. **Overview:** The IT… more
    NuAxis Innovations (07/29/25)
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  • Tier 1 & 2 Help Desk Support…

    SAIC (Washington, DC)
    …objectives while delivering mission excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support Specialists to join the ... providing a comprehensive set of System/ Software Engineering and IT Services to maintain, sustain, enhance, and improve/ modernize...with an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2… more
    SAIC (08/01/25)
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  • Service Desk Technician Tier…

    Red River (Chantilly, VA)
    … 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is primarily responsible for working on a ... account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT...CompTIA A+, Network+, OR Microsoft MCSA certifications + Minimum 1 years of IT experience with … more
    Red River (07/31/25)
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  • Tier 1 Helpdesk Lead and Analyst

    CGI Technologies and Solutions, Inc. (Washington, DC)
    ** Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Lebanon ... growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as...members to assist end-users. * Generate and deliver monthly Service Level Agreement Reports to the client. * Report… more
    CGI Technologies and Solutions, Inc. (07/29/25)
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  • Tier 1 Service Desk Analyst

    GovCIO (Washington, DC)
    …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 - service -desk-analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... team member direction and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience. Current ITIL Foundation… more
    GovCIO (06/12/25)
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  • Tier 1 Network Administrator

    Koniag Government Services (Washington, DC)
    …problems to higher- tier support teams. **Education/Experience:** + Associate's degree in IT , computer science or related field + 1 -2 years of experience ... **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government customer… more
    Koniag Government Services (07/31/25)
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  • Service Desk Technician Tier I

    Leidos (Odenton, MD)
    …technician will be responsible for documenting all work in the customers service management system. **Primary Responsibilities:** + Respond to requests for support ... messages, and in person. + Able to adapt to service desk capability, handling calls and contacts for incident...their issues are being actively addressed. + Escalate to Tier 2 and Tier 3 System Administrators… more
    Leidos (08/02/25)
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  • Tier 3 Help Desk Support Specialist

    SAIC (Washington, DC)
    …lieu of degree + Experience as the primary point of contact for escalated support issues from Tier 1 and Tier 2 support + Experience with ITIL processes and ... Desk Support Specialist responsibilities include, but are not limited to: + Provide Tier 3 support for IT infrastructure, including servers, storage, and… more
    SAIC (07/31/25)
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  • Tier 2 Network Administrator

    Koniag Government Services (Washington, DC)
    **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government customer ... investigate and resolve complex network issues escalated from the Tier 1 team. The Tier ...scripting/automation skills are required. **Education/Experience:** + Bachelor's degree in IT , computer science, engineering or related field + 3-5… more
    Koniag Government Services (07/31/25)
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  • Tier 2 Security Operations Center (SOC)…

    General Dynamics Information Technology (Falls Church, VA)
    …develop, implement, and support code for our government customer, the United States Postal Service . **HOW A** ** TIER 2 SOC ANALYST** **WILL MAKE AN IMPACT** In ... your opportunity to make a personal impact as a ** Tier 2 SOC Analyst** supporting the United States Postal... 2 SOC Analyst** supporting the United States Postal Service . GDIT is your place to make meaningful contributions… more
    General Dynamics Information Technology (08/02/25)
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