- SAIC (Washington, DC)
- …on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support Specialists to join the Machine-assisted Analytic Rapid-repository ... an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not limited… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help ... 1 to Tier 2. * Act as a member of the Tier 1 Help Desk , providing end-user support. * Anticipated split between the helpdesk lead role and… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …PCs, servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate ... The Service Desk Technician - Intermediate provides Tier 1 and Tier 2...3 to 5 years in IT support or related help desk environments * Education: High School… more
- BigBear.ai (Columbia, MD)
- …of IT systems. Provide assistance to users in accessing and using IT systems Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem ... invites applications for the role of System Administrator Level 1 , focusing on providing expert support for the implementation,...all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and… more
- CACI International (Fort Meade, MD)
- …+ Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Stratus Solutions (College Park, MD)
- …* Provide support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- COMSO, Inc (Fort Meade, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more
- M. C. Dean (District Of Columbia, DC)
- …complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 ... and cybersecurity industries. Responsibilities **Position Summary** The Systems Administrator 1 is responsible for the day-to-day management, maintenance, and… more
- Amentum (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... **Your Impact:** Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a **Systems… more
- General Dynamics Information Technology (Arlington, VA)
- …Level:** Active Secret clearance + **Required Experience:** + 5 years of directly related experience supporting help desk Tier 1 , Tier 2 and/or ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
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