• Tier 1 Help Desk

    Koniag Government Services (Washington, DC)
    Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... qualified, experienced and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer to support a potential future business… more
    Koniag Government Services (10/16/25)
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  • Tier 2 Help Desk Specialist

    Systems Engineering Solutions Corporation (Alexandria, VA)
    …related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End ... + . Provide second-level technical support for escalated incidents and service requests from Tier 1 Help Desk . + . Diagnose and resolve complex hardware,… more
    Systems Engineering Solutions Corporation (09/26/25)
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  • Tier 2 Help Desk Support…

    Koniag Government Services (Washington, DC)
    Help Desk Engineer will:** + Serve as an escalation point for Tier 1 Help desk + Install desktop, laptop, and tablet computers, peripherals, and ... Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in… more
    Koniag Government Services (10/16/25)
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  • Project Manager - Technical Support Services/…

    St. George Tanaq Corporation (Washington, DC)
    …performance reviews, and ensure adherence to quality standards. **Operational Management** + Oversee Tier 1 Help Desk operations providing front-line ... Project Manager - Technical Support Services/ Help Desk WFH Flexible*Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA)...a **Project Manager** to oversee the full lifecycle of Tier 1 -3 Technology Support Services for our… more
    St. George Tanaq Corporation (08/20/25)
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  • Help Desk Analyst

    Systems Engineering Solutions Corporation (Alexandria, VA)
    …related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End ... software, account, and connectivity issues, escalating complex incidents to Tier 2, and maintaining accurate ticketing in ServiceNow. ....of experience if no degree . 3+ years of help desk or related experience . Public… more
    Systems Engineering Solutions Corporation (10/16/25)
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  • Enterprise Help Desk Tier

    Leidos (Lorton, VA)
    …guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support Services (MSS) ... skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers...limited to: + Hire, train and coach the EHD Tier 1 team, + Train and coach… more
    Leidos (10/03/25)
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  • Service Desk Technician - Intermediate

    Black Bear Technology Solutions, LLC (Adelphi, MD)
    …PCs, servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate ... The Service Desk Technician - Intermediate provides Tier 1 and Tier 2...3 to 5 years in IT support or related help desk environments * Education: High School… more
    Black Bear Technology Solutions, LLC (08/23/25)
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  • Tier 2 Lead

    Systems Engineering Solutions Corporation (Alexandria, VA)
    …related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End ... . Troubleshooting complex hardware, software, and network issues escalated from Tier 1 . Managing ticket queues . Collaborating with other IT teams… more
    Systems Engineering Solutions Corporation (09/26/25)
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  • System Administrator 1

    CACI International (Fort Meade, MD)
    …+ Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
    CACI International (08/14/25)
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  • Systems Administrator IV - Pipeline (TS/SCI w/…

    COMSO, Inc (Fort Meade, MD)
    …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more
    COMSO, Inc (09/02/25)
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