- BAE Systems (Washington, DC)
- …about delivering innovative IT solutions that enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll play a ... IT professional looking for a new challenge, we encourage you to apply. As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and… more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems ... and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will...+ Analyze alerts, verify incidents, and escalate issues to Tier 2 or higher as + Perform initial… more
- GovCIO (Washington, DC)
- …timely technical support via phone, chat, and ticketing system. + Support initial mobile device setup, login credentials, application configuration, and user ... Technician - Tier I to deliver exceptional first- tier technical support to our nation's Veterans.... 1 **WHAT YOU'LL BE DOING** As a Tier 1 , you will have a strong… more
- Chenega Corporation (Arlington, VA)
- …the smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or ... **Req ID:** 38777 **Summary** ** Tier 1 Help Desk Analyst** **Arlington,...Answering calls, executing request fulfillment actions, providing functional user support , training issues, initial diagnostics/troubleshooting, account management,… more
- Koniag Government Services (Washington, DC)
- …infrastructure and provide front-line support and troubleshooting. The Tier 1 Network Administrator will be the initial point of contact for network ... **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... teammate on our NOC, you'll be challenged with hard support problems where you will coordinate with other NOC...closure across Network OPS staff to include: + Completes initial categorization of Service Requests (type, sub-type, location device,… more
- RTX Corporation (Springfield, VA)
- …team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of ... one weekend (12 hours Sat and Sun) approximately every 5 weeks after initial training period with commensurate shift differential. After a weekend shift worked,… more
- Clark Construction Group, LLC (Mclean, VA)
- …role focuses on maintaining team productivity by providing prompt, courteous, and accurate Tier 1 application support ; troubleshooting common user issues; ... in our McLean, VA office. **Key Responsibilities** + Provide Tier 1 technical support for...IT Service Management (ITSM) platform, ensuring accurate documentation from initial contact to resolution + Diagnose and resolve common… more
- M. C. Dean (Falls Church, VA)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . Main responsibilities include but are not ... for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)**...IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and determine… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Reviews and Merit Increase notifications * Actively participate in determining and launching tier 1 Goals * Conducting Onboarding Check-ins (months: 2, 3, 4, ... * Ensuring all team/shifts have pertinent information regarding both GDIT policies and Tier 1 policies. * Ensuring coverage and maintaining Monthly Calendars… more