• Tier 3 Help Desk…

    SAIC (Washington, DC)
    …and objectives while delivering mission excellence on programs of national importance. SAIC is seeking ** Tier 3 Help Desk Support Specialists** to join ... upon contract award, with an anticipated decision expected by fall 2025 The Tier 3 Help Desk Support Specialist responsibilities include, but are… more
    SAIC (07/31/25)
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  • Full Stack Java Developer - TS/SCI with Polygraph

    General Dynamics Information Technology (Chantilly, VA)
    …+ Effectively collaborates across teams to support program objectives + Debugs issues and provides tier 3 help desk support if needed **DESRED SKILLS ... people are our differentiator. As a software developer and help ensure the mission is never interrupted. At GDIT,...security of our nation as a software developer can help ensure the mission is never interrupted. At GDIT,… more
    General Dynamics Information Technology (06/13/25)
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  • F-35 Help Desk Specialist | Secret…

    General Dynamics Information Technology (Arlington, VA)
    …+ **Required Experience:** + 5 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
    General Dynamics Information Technology (07/05/25)
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  • Help Desk Specialist

    Koniag Government Services (Washington, DC)
    …time off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II ... managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,...degree (AS/AA) with 1 year of experienceOR + Minimum 3 years of related help desk… more
    Koniag Government Services (07/03/25)
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  • Help Desk Specialist

    CACI International (Reston, VA)
    Help Desk Specialist Job Category: Information Technology...and applicable Tier support levels. * Escalate Tier 3 tickets by entering them in a ... Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke...supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution.… more
    CACI International (07/04/25)
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  • Help Desk Support Technician, Mid

    TekSynap (Chantilly, VA)
    **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... actionable service catalog and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on… more
    TekSynap (05/24/25)
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  • IT Help Desk Technical Writer

    Leidos (Washington, DC)
    …considered in lieu of degree. + Must have recent experience supporting an IT help desk in some capacity (drafting, reviewing, or suggesting revisions of ... Desk by working with their knowledge base of Tier 1 troubleshooting articles as well as maintaining a...record of making a positive impact for an IT help desk /service desk . + Experience… more
    Leidos (08/01/25)
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  • Tier 1 Helpdesk Lead and Analyst

    CGI Technologies and Solutions, Inc. (Washington, DC)
    …is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk ... 2. * Act as a member of the Tier 1 Help Desk , providing...to be successful in this role:** * At least 3 years of Momentum experience, demonstrating strong customer service… more
    CGI Technologies and Solutions, Inc. (07/29/25)
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  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...+ Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Service Desk Technician (Monday-Friday…

    General Dynamics Information Technology (Arlington, VA)
    …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Problem ... turn into opportunity. And our work depends on a Help Desk Specialist joining our team to...differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier… more
    General Dynamics Information Technology (07/22/25)
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