• Tier II Desktop…

    SAIC (Germantown, MD)
    **Description** **SAIC is hiring for a Tier II Desktop Support Specialist to support their federal client in Germantown, MD.** **Responsibilities/ ... to end-user issues/problems received via email, telephone, or escalations, and provide support on desktop systems. + Document, maintain, upgrade and replace… more
    SAIC (05/17/25)
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  • IT Support Specialist - Tier…

    ICF (Reston, VA)
    …to tickets coming into the queue by email and portal. + Provides remote desktop support + Installs, configures, and upgrades computer hardware and software. + ... Teams, Engage/Yammer, Stream, etc.) **Preferred Skills/Experience:** + Answer calls and remote desktop support using BeyondTrust (Bomgar) experience + Used a… more
    ICF (05/08/25)
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  • Desktop Engineer SCCM

    SAIC (Fort Meade, MD)
    …through IT incident ticketing system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE team and ... Combatant Commands Business Group of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational...+ Active Top Secret clearance (with SCI eligibility). + IAT- II Certification (ie, CCNA Security, CySA+, Security + CE,… more
    SAIC (05/09/25)
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  • Tier 1 Help Desk Analyst

    Chenega Corporation (Arlington, VA)
    …services in Cybersecurity, Systems Engineering and Integration, IT Operations Support , Software Development, and Program Management. Job Title: Tier ... business activity of the organization's end user(s). + Provides tier 1 support to end users for...Ability to troubleshoot hardware and software problems related to desktop computers, Print servers, scanners, printers, PDAs (Blackberries), … more
    Chenega Corporation (05/14/25)
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  • Tier 1 - Help Desk Specialist Senior

    CACI International (Washington, DC)
    …long-term solutions + Accurately triage and escalate complex IT issues to appropriate Tier II , Tier III, and OIS management levels **Qualifications:** ... - 1800 Hours - Shift work! Travel is involved. **Responsibilities:** + Provide frontline Tier I support for OIS service requests via email, phone, and in-person… more
    CACI International (05/14/25)
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  • Systems Administrator II - Pipeline (TS/SCI…

    COMSO, Inc (Fort Meade, MD)
    Systems Administrator II - PIPELINE (TS/SCI w/ Polygraph) FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description COMSO, Inc. is a ... innovative learning solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a recognized woman… more
    COMSO, Inc (03/04/25)
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  • Help Desk Technician Level II

    General Dynamics Information Technology (Annapolis Junction, MD)
    …and tomorrow is smarter. We are looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier 1/Level 1 support . Provides phone ... **US Citizenship Required:** Yes **Job Description:** Help Desk Technician II Transform technology into opportunity as a Help Desk...support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile and organize… more
    General Dynamics Information Technology (03/13/25)
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  • Platform Engineer II - Pipeline (TS/SCI w/…

    COMSO, Inc (Fort Meade, MD)
    …Job Description: + Develops and implements applications into the enhanced virtual desktop infrastructure (eVDI). + Provides support to eVDI end-users, back-end ... Platform Engineer II - PIPELINE (TS/SCI w/ Polygraph) FORT MEADE,...eVDI including troubleshooting, repairing, monitoring, and testing + Provide Tier 2 and Tier 3 support… more
    COMSO, Inc (03/04/25)
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  • Technical Team Lead

    SAIC (Washington, DC)
    **Description** SAIC is currently seeking a motivated, career and customer service-oriented Lead Desktop Support Technician to support a role with our ... federal client. The Lead Desktop Support Technician Lead will supervise a...services as needed to resolve VIP incidents escalated to Tier II occurring outside of Standard Business… more
    SAIC (04/24/25)
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  • Field Support Technician - Active TS/SCI…

    General Dynamics Information Technology (Annapolis Junction, MD)
    …HOW A FIELD TECHNICIAN II WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software * ... problems, investigate causes, and recommend solutions * Provides remote support access through desktop mirroring and other...gather information about problems * Will interface with our Tier 2 technical support team and our… more
    General Dynamics Information Technology (05/06/25)
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