- TekSynap (Arlington, VA)
- …+ Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/ help desk and service restoral team activities. + ... Ensure smooth coordination with other JSP Operations teams as specified (servers, applications, storage area network, backup and recovery, facilities, messaging). + Conduct corrective and preventative maintenance activities for the JSP Transport Network. +… more
- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) ... Software Administrator III Location Annapolis Junction, MD Job Code 2195...implementation, troubleshooting and maintenance of IT systems . Provide Tier I ( Help Desk ) problem… more
- General Dynamics Information Technology (Washington, DC)
- …Security+ - CompTIA **Experience:** 5 + years of related experience **Job Description:** Help Desk Technician III Own your opportunity at GDIT ... and updated information to maintain the Help Desk SOPs and Training manuals for Tier ...for Tier I support. + Works with Tier I/ III and other groups to resolve… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier - III support as required for advanced ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- CACI International (Arlington, VA)
- …Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III ) support as appropriate and partner with senior ... and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide… more
- Stellar Innovations (Fort Belvoir, VA)
- …be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III . This certification can be achieved after starting by completing ... a free online course. + US citizenship is mandatory. SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender… more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and ... DoD 8570 compliance with Information Assurance Technical (IAT) Level III certification, and Computing Environment (CE) Certification. The CE...of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem… more
- Chenega Corporation (Oakton, VA)
- …and documentation of results. + Provides advice and training to end-users and help desk personnel. + Maintains current knowledge of relevant technologies as ... nation. SecuriGence is seeking an experienced Systems Administrator to help contribute to our success. If you enjoy working...Skills and Experience + Demonstrate directly related experience in Tier II and Tier III … more
- Tyto Athene (Fort Belvoir, VA)
- …Provide technical assistance pertaining to Active Directory & SSO + Provide Tier III support and work with Desktop Support/ Help Desk personnel, both ... of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel on site. Applicant must be multi-disciplined… more
- TekSynap (Springfield, VA)
- …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring that ... + Certifications preferred include: ITIL + Certifications preferred include: Level III CCNP, CCDP, or CCIE + Routing and switching/Firewall (FW)/load balancing… more