- TEKsystems (Washington, DC)
- …Serve as a resource for solving user problems requiring an advanced level of technician support . . Serve as the technical resource and solution-provider for the ... duties as assigned. Skill Requirements * Ideally Three (3) years Executive or VIP Support experience * Five (5) years - an advanced level of knowledge working… more
- General Dynamics Information Technology (Arlington, VA)
- …satisfaction. + The resolution shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to ... handle high volume ticket queue by supporting 50 - 100 tickets daily. + Actively participate in all meetings...issue again. + Notify the team leader of all VIP requests for support that require additional… more
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