- Amazon (Seattle, WA)
- …We would love to talk to you! A day in the life A typical day for an Applied Scientist in the Customer Service science team involves a combination of gaining ... Description As an Applied Scientist , you'll own the definition...team Our science team is a new function within Customer Engagement Technology. We develop and apply… more
- Amazon (Seattle, WA)
- …and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied Scientist , you'll own the definition ... Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end...day in the life A typical day as an Applied Scientist in the Data and AI… more
- Amazon (Seattle, WA)
- … Applied Scientist in Natural Language Processing (NLP) within the Customer Engagement Tech, Self-Service and Automation team will work on the research, ... deep business knowledge with hands-on technical skills to solve customer problems and address complex technical challenges. Key job...- PhD, or Master's degree and 6+ years of applied research experience - Experience programming in Java, C++,… more
- Amazon (Seattle, WA)
- Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will spearhead ... of our large language model foundations and agentic AI solutions for customer service automation. You will architect scalable chatbot solutions that deliver… more
- Amazon (Seattle, WA)
- Description The Customer Engagement Technology (CET) team leads AI/LLM- (Large Language Model) driven customer experience transformation using task-oriented ... We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are… more
- Amazon (Seattle, WA)
- Description Amazon is seeking an innovative and high-judgement Senior Applied Scientist to join the Privacy Engineering team in the Amazon Privacy Services org. ... compliance with high-impact, urgent regulation across Amazon services worldwide. The Senior Applied Scientist will contribute to the strategic direction for… more
- Amazon (Seattle, WA)
- …accurate and enriched customer information across our tools. We're seeking an Applied Scientist to join our team to improve the productivity and efficiency ... Amazon is now reinventing on behalf of the business customer and is building the most innovative Business-to-Business (B2B)...and scaling its impact across global markets. A successful Applied Scientist at Amazon demonstrates bias for… more
- Microsoft Corporation (Redmond, WA)
- The Business and Industry Solutions (BIS) team is looking for a **Principal Applied Scientist ** . Do you want to shape the future of the autonomous enterprise ... The Business and Industry Solutions (BIS) team is looking for a Principal Applied Scientist to drive innovation at the intersection of AI, experimentation,… more
- Amazon (Seattle, WA)
- …include: - Developing and deploying sophisticated incentive recommendation models to optimize customer engagement and loyalty. - Contributing to the creation of ... personalized experiences throughout the customer journey. As a Customer Behavior Analytics Scientist , you will have the opportunity to make a significant… more
- Amazon (Seattle, WA)
- …technology teams are redefining the digital video experience at scale. As a Principal Applied Scientist at Prime Video, you will be a technical and strategic ... that underpins these experiences. Our mission is to automate and enhance customer engagement through personalization, using ML and Generative AI. Basic… more