- Amazon (Seattle, WA)
- …and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied Scientist , you'll own the definition ... Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end...day in the life A typical day as an Applied Scientist in the Data and AI… more
- Amazon (Seattle, WA)
- … Applied Scientist in Natural Language Processing (NLP) within the Customer Engagement Tech, Self-Service and Automation team will work on the research, ... deep business knowledge with hands-on technical skills to solve customer problems and address complex technical challenges. Key job...- PhD, or Master's degree and 6+ years of applied research experience - Experience programming in Java, C++,… more
- Amazon (Seattle, WA)
- Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will spearhead ... of our large language model foundations and agentic AI solutions for customer service automation. You will architect scalable chatbot solutions that deliver… more
- Amazon (Seattle, WA)
- Description The Customer Engagement Technology (CET) team leads AI/LLM- (Large Language Model) driven customer experience transformation using task-oriented ... We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are… more
- Microsoft Corporation (Redmond, WA)
- …follow ups, alerts, CRM updates, and engagement artifacts. As a **Senior Applied Scientist ** , you will lead the development of these machine learning ... team is at the core of this effort. In this role, the **Senior Applied Scientist ** will design and implement state-of-the-art machine learning models and… more
- Amazon (Seattle, WA)
- Description Amazon is seeking an innovative and high-judgement Senior Applied Scientist to join the Privacy Engineering team in the Amazon Privacy Services org. ... compliance with high-impact, urgent regulation across Amazon services worldwide. The Senior Applied Scientist will contribute to the strategic direction for… more
- Microsoft Corporation (Redmond, WA)
- The Business and Industry Solutions (BIS) team is looking for a **Principal Applied Scientist ** . Do you want to shape the future of the autonomous enterprise ... The Business and Industry Solutions (BIS) team is looking for a Principal Applied Scientist to drive innovation at the intersection of AI, experimentation,… more
- Amazon (Seattle, WA)
- …technology teams are redefining the digital video experience at scale. As a Principal Applied Scientist at Prime Video, you will be a technical and strategic ... that underpins these experiences. Our mission is to automate and enhance customer engagement through personalization, using ML and Generative AI. Basic… more
- Microsoft Corporation (Redmond, WA)
- …The Business and Industry Solutions (BIS) team is looking for a **Principal Applied Scientist ** to drive innovation at the intersection of AI, experimentation, ... and cross-functional teams** through clear, persuasive communication and collaborative engagement . + **Design and implement robust measurement systems** ,… more
- Microsoft Corporation (Redmond, WA)
- …a diverse workforce, we have a role for you. We are looking for an ** Applied Scientist , Gaming AI** with high quality machine learning and engineering skills, ... inference analysis to evaluate the impact of AI-driven features on player engagement and retention. + Driving data strategy, including acquisition, generation, and… more
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