- Coinbase (Olympia, WA)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Olympia, WA)
- …globally--across Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
- Amazon (Seattle, WA)
- Description The Technical Program Manager (TPM) for WW Pricing CX leads the program to improve customers' comprehension of Amazon prices. They delight ... years of software development experience - 5+ years of technical program management working directly with software...used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunity employer and… more
- Amazon (Bellevue, WA)
- …a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site ... voice of the customer. Typically owning either a full program or a program region, the Operations...of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well… more
- Amazon (Sumner, WA)
- …capture and synthesize the voice of the customer. Typically owning either a full program or a program region, the Operations Engineer sets standards and ... their scope of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well as addressing typical… more
- Coinbase (Olympia, WA)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Bristol Myers Squibb (Tacoma, WA)
- …and in their personal lives. Read more: careers.bms.com/working-with-us . Position Summary The Senior TAS is a critical role in our unique customer model to execute ... medicines for appropriate patients. The primary role of the Senior TAS is to drive demand for BMS medicines...the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with… more
- Coinbase (Olympia, WA)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Amazon (Seattle, WA)
- …complex, global problems at scale? The Amazon Books team is looking to hire a Senior Product Manager - Technical to join the Books Core shopping team to transform ... and digital books. This role is expected to drive CX innovation, new product development, and experimentation for Books...development, and experimentation for Books experiences World Wide. The Senior Product Manager - Technical in this… more
- Amazon (Seattle, WA)
- …trust forums, writing opinion papers to discuss Hotly Debated Topics within the product or CX to senior leaders - including VPs and SVPs - and ensuring what ... knowledge sharing, and mentorship. Basic Qualifications - 5+ years of technical product or program management experience - Experience owning/driving… more