- Microsoft Corporation (Redmond, WA)
- …practicing medicine, and improve outcomes across the HLS ecosystem. As the ** Customer & Partner Engagement (CPE) Lead for HLS** , you'll be a key member ... everyone can thrive at work and beyond. **Responsibilities** **Responsibilities:** ** Customer & Partner Engagement ** +...Lead communities of practice connecting teams contributing to Customer & Partner Engagement (CPE)… more
- Amazon (Seattle, WA)
- Description At Amazon, we strive every day to be Earth's most customer -centric company. Selling Partner Support Engagement (SPSE) delivers on this by ... data-driven insights that drive improvements in automation efficiency, support quality, and customer satisfaction. You will partner with our product and science… more
- Acxiom (Olympia, WA)
- …to accelerate client success, growth, and innovation-together. **Position Overview** As the Adobe - Partner / Client Lead at Acxiom, you'll serve as the trusted ... point of contact, championing Adobe's success with Acxiom's innovative products and services. The Partner / Client Lead serves as the account owner and is… more
- Amazon (Seattle, WA)
- Description Customer Engagement Technology (CET) team is responsible for building AI-enabled solutions to revolutionize the way customers solve problems with ... Amazon Customer Service. We strive to deliver delightful solutions that...making trade-off decisions. This requires working cross-functionally across multiple partner teams. - Lead opportunity identification to… more
- Amazon (Seattle, WA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by ... Manager - Technical (PMT) on this team, you will lead the design and implementation of next-generation solutions that...contributing to initiatives that shape the future of automated customer engagement at Amazon. Key job responsibilities… more
- Amazon (Seattle, WA)
- …is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence ... Description Amazon.com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and customer … more
- Amazon (Seattle, WA)
- Description The Customer Engagement Technology (CET) team is looking for an Applied Scientist to develop LLM-driven customer experience transformation using ... We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are… more
- Qualtrics (Seattle, WA)
- …Join over 5,000 people across the globe who think that's work worth doing. **Strategic Partner Marketing Lead ** **Why We Have This Role** We are seeking an ... exceptional Strategic Partnerships Marketing Lead to drive thought leadership and global partnership marketing strategies across our most critical global ecosystem… more
- Amazon (Seattle, WA)
- Description The Senior Applied Scientist in Natural Language Processing (NLP) within the Customer Engagement Tech, Self-Service and Automation team will work on ... combining deep business knowledge with hands-on technical skills to solve customer problems and address complex technical challenges. Key job responsibilities -… more
- Amazon (Seattle, WA)
- Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will spearhead the ... of our large language model foundations and agentic AI solutions for customer service automation. You will architect scalable chatbot solutions that deliver… more