- Travelers Insurance Company (Olympia, WA)
- … working with financial linkage models and Bayesian models is a plus. + Familiarity with customer experience domain and survey data is a plus. **What is a Must ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- Amazon (Seattle, WA)
- …community experience - Be an important contributor to the Customer Experience operations and will report to CX leadership Perks - Medical, Dental, Vision ... of CX Specialist at Twitch is multifaceted and crucial to the organization's customer experience strategy, as you will serve as the foundation and connective… more
- Coinbase (Olympia, WA)
- …autonomy and accountability, we expect you to have the following skills: * * Customer Support Data Experience : *Familiarity with data elements and processes ... and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data...supporting successful Customer Support initiatives, including employee performance monitoring, workforce/staffing inputs,… more
- Coinbase (Olympia, WA)
- …of Coinbase's Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service ... and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues...customer satisfaction levels and a better overall compliant experience for our customers. * *Role*- You will be… more
- Celestica (Seattle, WA)
- …rapid business growth in a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and ... responsible for troubleshooting and resolving customer technical issues arising for Customers storage and server firmware/ software issues. The role is a technically… more
- Bristol Myers Squibb (Seattle, WA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...building and maintaining strong credibility with key customers, office staff , and others in the customer influence… more
- Bristol Myers Squibb (Tacoma, WA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...building and maintaining strong credibility with key customers, office staff , and others in the customer influence… more
- Amazon (Seattle, WA)
- …will advance applied data science best practices, leverage data and AI to drive customer experience ( CX ) improvements, and set new global standards for ... customer experience . This role requires you to work with a...conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and… more
- Amazon (Seattle, WA)
- …position will advance applied science best practices, leverage data and AI to drive customer experience ( CX ) improvements, and set new global standards for ... customer experience . This role requires you to work with a...conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and… more
- Amazon (Bellevue, WA)
- …life The Amazon Connect Center of Delivery Excellence (AC-CODE) specializes in delivery customer experience ( CX ) solutions, leveraging Amazon Connect, that ... Amazon Web Services (AWS) team helping enterprise customers solve their toughest Customer Experience technical and operational challenges when migrating legacy… more