- Nordstrom (Seattle, WA)
- …proactive decision making and seamless customer experiences + Help develop and leverage service desk best practices, ITIL, and problem management to drive ... THIS IS AN ONSITE ROLE LOCATED IN DOWNTOWN SEATTLE Support Managers within Technology at Nordstrom help create an...Perform trend analyses and develop action plans for improving service timeliness and reducing costs + Developing, implementing, and… more
- Trace Systems Inc (WA)
- …and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak ... Job Overview Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington,...knowledge of hardware, software, information assurance or business analytical support . Experience must include at least two of the… more
- Trace Systems Inc (WA)
- …and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak ... Job Overview Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington,...knowledge of hardware, software, information assurance or business analytical support . Experience must include at least two of the… more
- Belcan (Airway Heights, WA)
- IT Help Desk Technician Job Number: 358907 Category: Help Desk / Support Description: Job Title: IT Help Desk Technician Pay Rate: $25 / hr ... Service Management solutions to log, assign and receive support tickets with descriptions of issues, progress and solutions...High school diploma/GED * 3+ years work experience in IT customer service role, able to demonstrate… more
- CAI (Olympia, WA)
- …Portuguese speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge ... bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support...You'll Do** + Provide General IT end-user support including: + Utilize excellent customer service … more
- Cayuse Holdings (Olympia, WA)
- …customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse...and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example … more
- Umpqua Bank (Tacoma, WA)
- Service Desk Manager Innovation and Technology Tacoma, Washington NA, Oregon NA, Washington NA, Idaho NA, Nevada NA, Colorado NA, Utah NA, Arizona NA, California ... for business. Together for better. **About the Role:** The Service Desk Manager leads and providesdirectionfor the...and project implementation for the assigned department, ensuring quality service and effective operations and support for… more
- Robert Half Technology (Auburn, WA)
- …resets and permission updates. * Record, track, and maintain documentation of all service desk interactions through a ticketing system. * Offer guidance and ... with team members to identify and implement improvements to service desk processes. * Ensure timely resolution...+ Willingness to learn and grow in a fast-paced IT support environment. **Benefits** - 401(k) -… more
- Travelers Insurance Company (Spokane Valley, WA)
- …. Identifies and develops problem resolution and knowledge database for use by service desk staff. Assumes ownership for a positive customer interaction for ... **What Will Our Ideal Candidate Have?** + Insurance Knowledge preferred. + Customer Service and/or Help Desk experience preferred. + Technical Knowledge: +… more
- Lincoln Financial (Olympia, WA)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, ... perform and deliver on routine data protection implementation and support assignments/projects while simultaneously leveraging and applying knowledge to administer… more
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