- Microsoft Corporation (Redmond, WA)
- …feedback, understand demand signals, and refine product messaging-ensuring the voice of the customer shapes product evolution. + Lead Live Site Excellence: Drive ... in managing and operating large-scale distributed systems with a high bar for service -level agreements (SLAs). Lead root cause analyses (RCAs) for key live… more
- GovCIO (Olympia, WA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve ... issues related to IT hardware and software. The service desk analyst team lead monitors ... monitors service delivery activities to ensure service level agreements are met and improve customer… more
- Coinbase (Olympia, WA)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Ryder System (Olympia, WA)
- …Management, Employee Center Pro. + Experience with developing in ServiceNow (eg service catalogs, Virtual Agent , Flow Designer) is required. + Experience ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for… more
- ABM Industries (Spokane, WA)
- …passengers who require or request wheelchair assistance. Passenger services positions are very customer service oriented Pay: $18.50 / Hourly The pay listed is ... the job training provided **Preferred Qualification:** * One (1) year of customer service experience preferred **Responsibilities:** * Follow safety precautions… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and ... the development of robust inference infrastructure for Amazon's conversational AI customer service chatbots, leveraging state-of-the-art LLMs. - Design and… more
- Deloitte (Seattle, WA)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Amazon (Seattle, WA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions ... and improve the efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale. You will work closely… more
- Cardinal Health (Olympia, WA)
- …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- Walmart (Bellevue, WA)
- …will take ownership of complex development initiatives that modernize and transform our customer care platform. You will lead the design and implementation of ... care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. We've...us apart from the rest. What You'll Do . Lead development of full stack features, from user interfaces… more
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