- Microsoft Corporation (Redmond, WA)
- …that is advancing customer voice programs across ODSP & Copilot Agents. As a ** Senior Customer Experience Program Manager** , you will lead gathering ... (AI) era. + Communicate and present customer program status, insights, and recommendations to senior ...management, analytics, or customer feedback and intelligence program management + OR equivalent experience +… more
- Nordstrom (Seattle, WA)
- …for driving the execution of technology programs and projects within the Customer Experience Platform (CXP) Organization from inception through delivery, ... considered for multiple TPM opportunities with Nordstrom CXP. The Senior Technical Program Manager at Nordstrom is... experience required. + 5+ years of professional experience in program or project management within… more
- Amazon (Bellevue, WA)
- …engineering teams, who together manage the lifecycle of returned and damaged products. The Return Customer Experience (RCX) team is a part of the WW Returns & ... Manager, you will own the programs associated with post-purchase customer experience to help customers maximize product...a purchase decision. Basic Qualifications - 6+ years of program or project management experience - … more
- Amazon (Seattle, WA)
- …multi-million dollar businesses and reporting to senior leadership - Experience in technical program management working directly with software engineering ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our...is searching for a passionate, driven, and talented technical program manager to plan customer capacity within… more
- Amazon (Bellevue, WA)
- …Amazon Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables ... and oversee releases About the team The Amazon Delivery's Customer Experience team (ADX CX) team is...of human-centered design process - 5+ years of design program management experience Preferred Qualifications - Knowledge… more
- Amazon (Redmond, WA)
- …- Escalate issues, anticipate trade-offs, and balance business needs with customer experience constraints - Maximize business benefit while delivering ... products that aim to connect the physical and digital customer journey. Basic Qualifications - 5+ years of technical...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Amazon (Bellevue, WA)
- Description As a Senior Program Manager for Amazon Inbound Transportation's Shipper Experience (AIT-SX) team, you will lead strategic initiatives to enhance ... sizes. Our team is passionate about delivering a best-in-class transportation experience through technology-driven solutions and customer -centric design. We… more
- Amazon (Seattle, WA)
- …defect identification to enable more reliable downstream defect resolution that drives customer experience improvements throughout the consumer business. We work ... or program management, product marketing, business development or technology experience - Experience owning/driving roadmap strategy and definition - … more
- Amazon (Seattle, WA)
- …account for all book sales so that they are paid correctly. As a Senior Technical Program Manager, You will closely work with product managers, software ... ably supported by a team of engineers, product manager, program manager and senior leaders. There will...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Amazon (Seattle, WA)
- …seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer Success Manager drives business growth for some of ... services, and delivering a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not… more