- Lumen (Olympia, WA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor within the Growth and ... home position within the US **The Main Responsibilities** + Execute customer insights programs, including qualitative and quantitative research, segmentation,… more
- Oracle (Olympia, WA)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... and NetSuite internally and externally. As Sr Manager, CS Insights Content and Engagement, you will lead ...help CS influence pipeline, accelerate deals, and deliver exceptional customer outcomes. **Key Responsibilities** * Lead , coach,… more
- Amazon (Seattle, WA)
- Description We are looking for an experienced insights professional to lead the WWGS Consumer Insights team and serve as a thought leader in aiding the ... development of customer -centric, omnichannel business strategies. The ideal candidate will have...tactics that include live or virtual events, webinars, email, lead nurture programs, and CRM/sales insights -… more
- Lumen (Olympia, WA)
- …Main Responsibilities** + Lead the development and execution of customer insights programs, including qualitative and quantitative research, segmentation, ... and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role...years in a leadership capacity. + Proven ability to lead cross-functional teams and influence senior stakeholders.… more
- Microsoft Corporation (Redmond, WA)
- …infrastructure. Drive Outcome-Based Execution - Create automated workflows that ensure insights lead to decisions or roadmap changes-not just visibility. ... to change that. The Principal Product Manager - AI-Driven Insights & Ecosystem Intelligence will lead the...lead the transformation of how data-telemetry, market feedback, customer signals, and partner intelligence-is used to drive OEM… more
- Cayuse Holdings (Olympia, WA)
- …advanced data visualization tools and predictive analytics, the Reporting & Analytics Lead provides actionable insights on customer behavior, operational ... **Overview** The Senior Reporting & Analytics Lead will...operational procedures, technology platforms, and training programs using data insights . + Deliver ongoing analysis of customer … more
- Amazon (Seattle, WA)
- Description We're seeking a Principal Brand Strategist to lead our brand intelligence function and manage a team of strategists who shape how AWS shows up in the ... interconnected disciplines: naming & nomenclature, brand architecture, and brand research & insights . In this role, you'll direct our brand research agenda and… more
- Coinbase (Olympia, WA)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Merck (Olympia, WA)
- **Job Description** **Role Summary** + The Regional Medical Scientific Senior Director Team Lead (RMSD TL) is a credentialed therapeutic and disease expert (MD, ... field medical plans, ensuring the team delivers high-impact scientific exchange, insights , congress engagement, and research contributions that advance US Medical… more
- Coinbase (Olympia, WA)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to...business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an… more