• Accenture (Seattle, WA)
    …to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS ... and technology partners to design & deliver Service -focused solutions Plans and estimates delivery work...Accenture office Basic Qualifications: 8+ years of experience in technology transformation, with a focus on CCaaS … more
    job goal (01/13/26)
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  • Principal WW GTM Partner Specialist, Amazon…

    Amazon (Seattle, WA)
    …services in the history of AWS and a leader in the Contact Center as a Service ( CCaaS ) industry. The team is searching for an experienced CCaaS business ... development specialist to create scalable GTM strategies with our delivery and technology partners. Amazon Connect is an AI-powered customer experience solution… more
    Amazon (12/17/25)
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  • Senior Director, Product Management (Agentic AI)

    Oracle (Olympia, WA)
    …drive self- service containment, and integration with Contact Center as a Service ( CCaaS ) platforms. You will lead a high-performing product team, ... AI Agent adoption and customer satisfaction. + Measurable improvements in request containment, service efficiency and cost reduction. + On-time delivery of AI… more
    Oracle (12/02/25)
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  • IT Vendor Management Lead ;Network, Telecom & Call…

    Humana (Olympia, WA)
    …and Customer Service leadership to optimize spending and improve service delivery . This position requires experience with telecom contract structures, ... center and customer engagement platforms + UCaaS (Unified Communications as a Service ) + Mobility services + Enterprise carrier relationships and network resiliency… more
    Humana (01/09/26)
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  • Amazon Connect Lead Technical Architect

    Deloitte (Seattle, WA)
    …drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology , and creativity to ... + Experience leading Amazon Connect and other Contact Center as a Service ( CCaaS ) solution implementations, including integrations to common desktop applications… more
    Deloitte (12/21/25)
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