- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- IQVIA (Seattle, WA)
- ** Tier 2 , Technical Support Representative** **Mon - Fri 10am - 7pm ET** _Short Term Contract Remote Role - Location (Open to Remote US)_ As the only ... currently we are looking for a 100% remote (work from home-WFH) contract ** Technical Support Representative - Optos** to join our team. In this position, you… more
- Huntington Ingalls Industries (Pacific Beach, WA)
- …management, DHCP configuration, patching, STIG implementation, authoring standard operating procedures, and providing Tier 2 technical support . The ideal ... performance + Author and maintain standard operating procedures (SOPs) + Provide Tier 2 -level technical support for software, hardware, and connectivity… more
- Mindful Support Services (Mountlake Terrace, WA)
- …scripts to improve and automate workflows for systems, networks, and client devices. + Provide tier 2 technical support for troubleshooting and issue ... marketing, billing and collecting payments from patients and insurers. We have grown to support over 2 ,000 mental healthcare providers since we opened in 2011.… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- REI (Seattle, WA)
- …services/solutions. Including Tier 1, Tier 2 and Tier 3 technical support as applicable. + Ongoing continuous improvement to services as needed ... additions to staff. + Creates support structures to ensure that adequate technical support for end users is maintained at all times. Ensures that required … more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support...(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical … more
- BAE Systems (Walla Walla, WA)
- …Other incentives may be available based on position level and/or job specifics. **Level 2 Technical Support Analyst** **117797BR** EEO Career Site Equal ... Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero...work environment. If you are a motivated and skilled technical support analyst looking for a new… more
- Oracle (Olympia, WA)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Securitas Security Services USA, Inc. (Redmond, WA)
- …**Exempt** **Salary:** **$120,000 - $128,000** **SUMMARY** The Assistant Manager of Technical Support key responsibilities are supervising the technical ... and accuracy in administration of the program. They ensure their team provides technical support , including troubleshooting equipment and software to guarantee a… more