- REI (Seattle, WA)
- … of delivered services/solutions. Including Tier 1, Tier 2 and Tier 3 technical support as applicable. + Ongoing continuous improvement to ... additions to staff. + Creates support structures to ensure that adequate technical support for end users is maintained at all times. Ensures that required … more
- Everon (Spokane, WA)
- …the necessary truck stock/inventory (equipment and tools). + Organizes and utilizes technical resources, information, material, and support to ensure efficient ... and teach others. + Provides reliable, high quality customer support . + Provides customer instruction on system operation and...of High School Diploma/Vocational Training. + Must have three ( 3 ) or more years of experience. + Must have… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …. + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- BigBear.ai (WA)
- …applications and databases using a hybrid Agile approach within a DevOps environment + Provide Tier 3 technical support for deployed applications and ... techniques and methodologies for solving tough analytical challenges in support of one of national security threats + Use...real world problems sets vital to national security + Support off-hours deployment such as evening or weekends What… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- The Tier 2 Technical Support Operations...research, resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National.... + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering… more
- Humana (Olympia, WA)
- …in Stars/HEDIS data, regulatory requirements, and agile product development, and 3 tier software development and technical support for critical systems. ... part of our caring community and help us put health first** The Lead, Technical Product Owner requires someone known for creative problem solving. This role solves… more
- Oracle (Olympia, WA)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Pacific Northwest National Laboratory (Richland, WA)
- …demonstrating a collaborative and professional attitude and approach to problem-solving. Provide technical support to a wide range of customers, offering ... training, and development and execution of change management and written documentation. Support the functional and technical implementation of PNNL's procurement… more
- Optiv (Seattle, WA)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... The Technical Manager for Network and Edge Security is...technical expert with Practice Managers, Marketing, and Sales support organizations to develop new go-to-market solutions. * Lead… more
- Capital One (Olympia, WA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Director, Technical Program Management - Capital One Software (Remote)...these same needs going forward. We are seeking top tier talent to join our pioneering team and propel… more
