- Conduent (WV)
- …part of a culture where individuality is noticed and valued every day. **Remote - Bilingual Spanish Call Center Customer Service Representative ** ... understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring… more
- Cognizant (Charleston, WV)
- …modern technologies to support a wide variety of industries. The ** Bilingual Spanish ** **Customer Service Representative** contributes to Cognizant's Contact ... School Diploma or equivalent is required + Must be Bilingual in Spanish /English + At least 2...least 2 years of Customer Service experience + Previous call center experience is preferred but not… more
- Healthfirst (WV)
- …community.** + Work experience with member outreach in a member services or call center environment preferred. + Work experience with healthcare background or ... with medical terminology, Medicaid & Child health plus benefit products. + Bilingual (English Spanish or Mandarin-Cantonese) preferred. WE ARE AN EQUAL… more
- Travelers Insurance Company (Charleston, WV)
- …inbound and outbound calls in both Spanish and English, in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ... select their ideal insurance carrier and coverages in both Spanish and English. You will learn to make recommendations...from an accredited four-year college or university. + Prior call center and sales experience. + Personal… more
- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... fluent English and Spanish speaker + Possess strong written and verbal communication...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- Cardinal Health (Charleston, WV)
- …in both English and Spanish languages + Customer service experience in a call center environment is desirable + Basic knowledge of, or ability to learn ... with the highest degree of courtesy & professionalism, with the goal of one- call resolution & patient retention. + Maintains a working knowledge of all company… more
- Cardinal Health (Charleston, WV)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...Diploma, GED or equivalent work experience + Fluency in Spanish required + 1-3 years in related field preferred… more
- The Hartford (WV)
- …sales experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a ... strong ethical foundation. We put the customer at the center of everything we do and foster a collaborative,...full attention. A distraction free environment is essential. + Bilingual Spanish -English skillset is a plus Compensation… more
- Cardinal Health (Charleston, WV)
- …analyzing and reviewing customer contact quality. **Responsibilities:** + Proficiently transcribe call center records for quality purposes. + Conduct quality ... related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified...time management and prioritization skills considered an asset. + Bilingual Spanish would be an asset. **What… more
- Evolent (Charleston, WV)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Ability to travel as needed (% depends on market) + Bilingual in English and Spanish (Preferred) **Technical Requirements:** We require that all employees have… more