- Three Saints Bay (Martinsburg, WV)
- ** Call Center Supervisor (4763)** Location **Martinsburg, WV** Job Code **4763** \# of Openings **1** Apply Now ... Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Supervisor .** **POSITION RESPONSIBILITIES:** + Serve as the… more
- CVS Health (Charleston, WV)
- …Conduct, Disciplinary Guidelines. **Required Qualifications** - 4 years experience with member/ call center environment. - 2 years leading member/customer service ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager.** **POSITION RESPONSIBILITIES:** + Oversees the quality… more
- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- TEKsystems (Martinsburg, WV)
- …calls, have daily one hour debriefs, and receive extra guidance from your supervisor . You would work your assigned shift during nesting (Mon-Fri) + After nesting, ... with the other expectations of attendance/performance, and conversations with their supervisor . Normal shift after training + The current regular shifts available… more
- Evolent (Charleston, WV)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- Cardinal Health (Charleston, WV)
- …reimbursement knowledge, required. + Knowledge of program disease state, preferred. + Call center or telephonic nursing experience, preferred. + Previous ... to patients who need them-faster.** **_Responsibilities_** The Clinical Operations Supervisor leads program staff performing actions including customer service,… more
- CVS Health (Charleston, WV)
- …heart, each and every day. **Position Summary** The **Customer Service Supervisor (Meritain Health)** typically: + Develops, motivates, evaluates, and coaches staff ... on work procedures, proper call handling, and teamwork to deliver excellent customer service....of communication and share resources to meet common service center objectives. + Removes barriers to job performance and… more
- TTEC (Charleston, WV)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... or the ability to successfully complete the college of insurance program and obtain a license What You Can Expect + Supportive of your career and professional development + An inclusive culture and community minded organization where giving back is encouraged… more
- Fresenius Medical Center (Huntington, WV)
- …federal regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with ... makes adjustments and modifications to treatment plan as indicated and notifies Supervisor , Physician, patient's primary nurse and others as may be indicated. .… more