- Pearl Interactive Network (Charleston, WV)
- …for coaching, accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor ** **(CCS)** is responsible for providing ... out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Supervisor (4763)** Location **Martinsburg, WV** Job Code **4763** \# of Openings **1** Apply Now ... Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Supervisor .** **POSITION RESPONSIBILITIES:** + Serve as the… more
- CVS Health (Charleston, WV)
- …Guidelines. **Required Qualifications** Demonstrated leadership abilities. Experience with inbound call center operations. **Preferred Qualifications** - 2 years ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager.** **POSITION RESPONSIBILITIES:** + Oversees the quality… more
- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Evolent (Charleston, WV)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- TTEC (Charleston, WV)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... or the ability to successfully complete the college of insurance program and obtain a license What You Can Expect + Supportive of your career and professional development + An inclusive culture and community minded organization where giving back is encouraged… more
- Highmark Health (Charleston, WV)
- …Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to ... Create and maintain quality and training programs for department. + Responsible for on- call emergency contact for nights and weekend support. + Other duties as… more
- Fresenius Medical Center (Dunbar, WV)
- …federal regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with ... makes adjustments and modifications to treatment plan as indicated and notifies Supervisor , Physician, patient's primary nurse and others as may be indicated. .… more
- Fresenius Medical Center (Charleston, WV)
- …regulations. . Performs all essential functions under the direction of the Supervisor with guidance from the Educator, Preceptor or in collaboration with another ... adjustments or modifications to treatment plan as indicated and notifies Supervisor or physician as needed. . Assesses, collaborates and documents patient/family's… more
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