- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- Air National Guard Units (Martinsburg, WV)
- …the maintenance organization designed to assist maintenance managers. Serves as the Quality Assurance Specialist (QAS) for the planning, implementation and ... this position is to establish and execute a planned systematic approach of quality assurance for all areas of aircraft maintenance, designed to provide the… more
- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
- Veterans Affairs, Veterans Health Administration (Martinsburg, WV)
- Summary The Blind Rehabilitation Specialist (BRS) will provide blind and vision rehabilitation services for visually impaired Veterans and Service members. This ... in conjunction with an interdisciplinary team to improve the quality of life for blind and visually impaired Veterans...and limitations. Optical devices, prescribed by an eye care specialist , are incorporated into the BRS's treatment plan. Works… more
- Veterans Affairs, Veterans Health Administration (Huntington, WV)
- Summary The Blind Rehabilitation Outpatient Specialist (BROS) will provide direct blind and vision training rehabilitation services for visually impaired Veterans ... at polytrauma centers and sites. Responsibilities The Blind Rehabilitation Outpatient Specialist (BROS) functions independently in a number of settings including… more
- Evolent (Charleston, WV)
- …and external customers through positive interactions, and timely delivery of high- quality products. Our team values collaboration, continuous learning, and a ... to providing better health outcomes. **Collaboration Opportunities:** A Correspondence Policy Specialist on the Shared Services Correspondence team will be working… more
- Genesis Healthcare (Cheat Lake, WV)
- …impact in the communities we serve. Responsibilities Enrich lives as a nursing center Social Services Specialist where you will work with patients/residents and ... we are dedicated to improving the lives we touch through the delivery of high- quality care and exceptional service. As a leading provider in the long-term care… more
- Evolent (Charleston, WV)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** The Specialist , Provider Data Management will be a dynamic role that will encompass overall ... Prior experience with process improvement methodologies. + Prior experience with quality management and data comparison/analysis using Microsoft Excel. + Proficient… more
- Datavant (Charleston, WV)
- …our bold vision for healthcare. **What We're Looking For:** As a Clinical Documentation Quality Improvement (CDQI) Specialist , you will play a pivotal role in ... to enhance documentation clarity, completeness, and overall medical record quality . By ensuring accurate and comprehensive physician documentation, you will… more
- Cardinal Health (Charleston, WV)
- …patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to ... to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work… more
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