- Nelnet (Charleston, WV)
- …people where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support , customer success, or client-facing technical roles** **3+ years… more
- Rocket Software (Charleston, WV)
- …**Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Abbott (Clarksburg, WV)
- …Engineer is the primary automation account contact covering both technical support and customer experience . The position provides ongoing proactive ... product support for assigned accounts. The customer experience aspect of this role will...maintaining the effectiveness of the quality system. + Provides technical Level I and Level II phone and on-site… more
- Confluent (Charleston, WV)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Confluent (Charleston, WV)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Concentrix (Charleston, WV)
- …of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support + Provide ... every customer interaction. Other qualifications for our Technical Support Representative (Bilingual: Spanish/English) (Remote) role...fluently both Spanish and English + 1+ year of customer service experience + A high school… more
- ThermoFisher Scientific (WV)
- …service knowledge combined with friendly energetic customer relationship skills, the LC/MS technical support specialist provides customer support and ... lab coat, ear plugs etc.) **Job Description** The LC/MS Technical Support specialist is responsible for creating...Support specialist is responsible for creating an outstanding experience for new and existing customers. Armed with product… more
- Teleperformance USA (WV)
- …+ **Supporting Client specific high speed internet services delivering an exceptional customer experience ** + **Resolve technical problems, within a ... VA, VT, WI, WV, WY.** **Your Responsibilities** **As a Technical Support Representative, you will be responsible...to problem-solving with a focus on creating a positive customer experience .** **Work from Home Requirements:** +… more
- Pearson (Charleston, WV)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...efficiencies and quality + Perform other duties as assigned ** Customer Connections Support Responsibilities** **:** + Handle… more
- Confluent (Charleston, WV)
- …knowledge of Apache Kafka and associated products **What You Will Bring:** + Prior experience as a Technical Support Engineer, Site Reliability Engineer ... want you to grow as we grow. As a Technical Support Engineer, you'll be the crucial...willingness to become an expert in Apache Kafka. + Experience diagnosing, reproducing, and resolving customer issues.… more