• Customer Service Agent…

    Piedmont Airlines (Charleston, WV)
    …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
    Piedmont Airlines (10/03/25)
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  • Engineering Manager - EAA

    Coinbase (Charleston, WV)
    …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... at Coinbase in supporting Coinbase's goals of improving security, customer service , and cost. You will be...doing (ie. job duties):* * Wear multiple hats of Customer Experience, CX Agent Experience and Technology… more
    Coinbase (09/27/25)
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  • CX Consumer Senior Program Lead

    Coinbase (Charleston, WV)
    …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most… more
    Coinbase (09/10/25)
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  • Contact Center Engineer

    Navient (Charleston, WV)
    …Implement process changes and automation to enhance agent productivity and customer experience. + Liaise with cross -functional stakeholders (eg, customer ... financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break free from… more
    Navient (09/19/25)
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  • Workday Solutions Consultant

    UNUM (Charleston, WV)
    …etc. + Strong communication skills, both verbal and written, are essential. + Strong customer service orientation and skills; ability to thrive in a team ... Here, we work to provide the employee benefits and service solutions that enable employees at our client companies...to our HRIS Consulting business. + Define and configure customer system changes in support of business strategy and… more
    UNUM (09/30/25)
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  • Head of Support Services

    EDB (Charleston, WV)
    …a value creation organization by delivering exceptional experiences that enhance customer loyalty and satisfaction. + Collaborate cross -functionally to align ... our global support organization. This role requires a visionary leader and change- agent who can drive transformative initiatives to position the support organization… more
    EDB (08/28/25)
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  • Director, Consult Partner - Contact Center…

    Kyndryl (Charleston, WV)
    …and consultative sales for large enterprise contact center transformations. + Guide cross -functional consultants to design and implement customer experience (CX) ... cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. +… more
    Kyndryl (07/29/25)
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  • Staff Software Engineer (EAA)

    Coinbase (Charleston, WV)
    …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... Attendance is expected and fully supported. * *Team*- The Agent Productivity Tools (APT) team is a vital part...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more
    Coinbase (08/09/25)
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